Business ProfileforPowelton Properties

This company has been known to take money from tenants without cause, and then when asked for proof they come up with excuses over and over again. I come from a family of 8, my father recently died, and my mom is an unemployed mother is six now. I was shocked to see that 1,500 was taken from my security deposit considering keeping the place clean and in shape was of high priority to me, as to not lose my deposit. After moving out, it took nearly two months to receive my security deposit back, with 1,500 missing, with no proof as to what happened. I contacted them time and time again to continuously get told to call back. Eventually they said it was for “cleaning and painting fees” and tried to charge me for nails in the floor and holes in the floor that were there prior to my move in. Not only that, but the current tenants said they most definitely did not clean or pain. When asking for the invoices to the cleaning and painting services, they were unable to provide one. At this point, the company is attacking my character and coming for me for trying to get my money back or at least get logical explanation that isn’t made up. Prior to that, I lived there for two years, the following is a list of occurrences that happened in my time there; staff would show up and walk in unannounced (I live in the Philly area so this isn’t safe), a staff member with covid entered the residence unmasked, they showed up and removed the bars from my bedroom windows in the first floor and took eight months and several complaints to fix (my bedroom windows didn’t lock), they did not fix a leak in the ceiling during storm season that caused the ceiling to rot and they said they would fix, our amenities broke and they wouldn’t replace them, and they stole an extra month of rent from my roommate past her lease and won’t return it. They are incredibly rude and disrespectful and scream at you on the phone, making it impossible to bring up your concern.