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Find a Location

Alpha and Omega Fiberglass Inc. has 1 locations, listed below.

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    Business ProfileforAlpha and Omega Fiberglass Inc.

    Fiberglass

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

     

    Business Details

    Location of This Business
    2820 Ruth St, Philadelphia, PA 19134-3504
    BBB File Opened:
    3/16/2021
    Years in Business:
    9
    Business Started:
    1/1/2015
    Business Incorporated:
    8/13/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA161985 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 1/28/2025.

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • AOF (Alpha and Omega Fiberglass Inc.)
    Business Management
    • Mr. Juan O Natareno Chavez, President
    Contact Information

    Principal

    • Mr. Juan O Natareno Chavez, President

    Customer Contact

    • Mr. Juan O Natareno Chavez, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Our rental property on ***** ****** in Philly experienced a major leak. Alpha and Omega told our property management company that a new roof was required. We paid them to replace it. The leak happened again and caused major manage to the ceiling/drywall. They claimed this time that it was the door leading to the roof deck that needed to be fixed. We paid them to fix the new set of damage plus this door issue. The leak just happened again and caused more damage -- we have an email from them stating they would fix the issue. They are now REFUSING to stand by their work and lying about the chain of events. They want more money to fix the problem. They are claiming they met with us to show us issues with the door, but this is a red herring and bold-faced lie (we employ a property management company so of course we didnt meet with them). We now believe they fraudulently claimed the roof required repair in the first place. We've asked them to simply stand by their work and fix the damages caused by their failures. They refuse. Because of this, our property management company (**) is no longer working with this contractor and we are being forced to look into small claims court as a last resort. If they won't fix their work, we want a refund for the roof and all subsequent charges.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roberto M

    5 stars

    12/29/2023

    Alpha & Omega Fiberglass did a great job on my roof deck. They pointed out the issues during their initial inspection and provided a quote for remediation and gel coating. They had worked on my neighbor's roof a few years ago, and it was still in great condition. The work was scheduled and completed quickly. Communication was great throughout, and they were always on time for their appointments. I will call them again when it is time for more maintenance.

    Alpha and Omega Fiberglass Inc. Response

    01/02/2024

    Thank you Roberto for your review. It has been a pleasure working with you. We pride ourselves in providing excellence service. Thanks again from the Alpha and Omega Fiberglass team.

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