Business ProfileforBabbitt's Sports Center, LLC

Transaction date: 11/26/2023 Money amount: $30.36 I ordered a hatch cover and a pin for a ***** ****************. Both parts showed that they would ship in 1-4 business days so I placed the order plus the shipping fee. I ordered from Babbitts as most other places were out of stock on the lid cover. On 11/27/2023 I received an email stating that the lid was out of stock nationwide with no timeframe for delivery. I immediately emailed them to cancel the entire order and then followed up right after with a phone call to cancel as well. The lady I spoke with canceled both and apologized. Today, 11/30/2023, I got an email showing the parts have shipped. I decided to call because I had already canceled this order over email and phone. The lady today told me that only the pin is shipping and the lid is still on a nationwide backorder. I informed her of everything I have written here and she said it was too late the pin was shipping but they would cancel the lid. So now I'm paying for a part that does me no good because I don't have a cover for it to attach to, plus shipping, that I already canceled. I would like to be refunded for the entire purchase as requested as they have already charged me the full amount, even for parts they don't have.