Customer ReviewsforEvergreen Professional Recoveries Inc
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shelli G
1 star05/21/2024
This company continues to robo call me daily. They do not identify themselves as a debt collector on the voice mail they also leave daily. I had to come here to see what company this was and that was the only way it was related to collection of a debt. I believe that they are supposed to identify themselves as such. Under the ****** debt collectors are required to identify themselves when they attempt to collect a debt as well as note that any information you give them will be used in an attempt to collect the debt. The few times I've attempted to answer their calls, there is no one on the line. I refuse to return a call to a company who is violating my rights. I see that they have this issue often and should maybe rethink their approach. Debit collectors may not Engage in any conduct the natural consequence of which is to harass, oppress or abuse any person in connection with the collection of a debt, including calling a lot or dialing you and then hanging up.Review from NameWithhel D
1 star04/25/2024
This company calls and texts from various numbers that show up as potential spam on my cell carrier. There is no caller id info validating calls are coming from a legitimate source, nor are the numbers found via reverse lookup for validation. Spoofing? They leave vague voicemails occasionally. When they sent a text with some relevant information, I was able to track down the company they claimed to be collecting on behalf of in that message. I then replied to that text. Despite confirming there is not an unpaid debt with the company Evergreen Prof claims to be attempting to collect on behalf of, and informing them via reply text, Evergreen Professional (I assume) continues to call multiple times per day, everyday. They have been informed that the account balance is zero. Ive requested a verification of debt letter, knowing they will be unable to provide one as there is no debt. Im left to assume they know they are attempting to defraud me. Additionally, the text message they sent does not say it is unmonitored or not to reply, however, Evergreen Professional has yet to acknowledge or reply to my response. Further, when dialing back any of the random numbers they call from, they do not identify themselves when answering. They appear to be recording (also not disclosed on call back), and they will simply say the name of the person they appear to be attempting to reach. Im deeply disappointed in the way this company conducts operations and can echo the complaints registered here by others. Additionally noteworthy, Accessibility doesnt seem to be a concern for them as there isnt an obvious way to email or otherwise promptly communicate without a voice call. I would not want my business affiliated w/ Evergreen Professional based on my experience.Review from David B
1 star11/10/2023
I recently went on medical leave and can not pay until I return to work. These people keep bugging me twice a day. I explained that I was on on medical leave one more time and their response what does that have to do with why we are calling you? He then proceeded to berate and belittle. Every single person Ive spoken to has been rude, condescending, and unprofessional. The word professional should not be in their company name. What a scam of a business. Nope, not going to pay if I have to deal with people like that.Review from Private C.
1 star02/09/2023
Evergreen prof. Has failed every step of the way!They state I owe. I ask for a bill twice-on 2 different calls. **** states he is ****** supervisor and refuses to provide any service until;Reference number (provided)Name (provided)Address (provided)Phone Number (provided)Birth Date (provided to *****)Zip Code -I REFUSED--It was included in the address.-As a point of intimidation and to maintain their perceived control.- I was denied service until I would provide MORE information to them.-I have requested a bill, so I can pay the $35+ from 4 years ago-AND new to me.-I dont believe they are going to honor the good faith request on either of the calls. First request made on Jan 23, 2023. Second-third and more today.Intentionally instigating a negative outcome is NOT collecting a debt nor is it professional.My belief isthey are holding out for an illegal lien or some nefarious purpose, since they refuse payment, as well.Im NOT interested in a post-back from evergreen.I am interested in you sending me the bill for what I owe.Review from Rebecca W
1 star10/04/2022
They called me about an alleged debt. I requested their business license # so that I could confirm that they are licensed to collect debt in my state, which is required by state law. They refused and hung up.Review from Dave K
1 star01/10/2022
I have zero accounts or debt with them yet they continue to call. I have informed them they have the wrong number yet they ignore and call nearly every morning. Their abuse of my phone and time is interfering with my work and life. I am reporting them to the Federal Trade Commissions for the abuse.Evergreen Professional Recoveries Inc Response
01/11/2022
We would be happy to review this complaint/comment however based on the name given we are unable to locate an account therefore nothing can be verified.Review from Monica C
1 star10/08/2021
Evergreen Professional Recoveries in ******* telephoned ME to retrieve money for ANOTHER PERSON! It was jarring, as the initial person who I spoke with became very aggressive as I tried to figure out what was going on; threatened with court hearing, and talked about a medical **** and patient and amount owed. I was neither the patient nor owed any money so I was shocked to learn so much about the person the **** was for; then I learned more information from another gentleman who took the call. I learned the amount that was due, the date of procedure and how to rectify the issue. Thank GOD they "record" their calls, because this is blatantly agains the *** thanks to HIPA. Again, I was not the person the collection was for, they called ME, and I had to piece things together. I asked about HIPAA and how dare they divulge PRIVATE MEDICAL information about the patient and the amount owing and dates of the procedure, with me! I'm not the patient! I worry for every persons whose had a PRIVATE procedure done; without their partner or spouse knowing b/c of abuse; this company divulging information that could literally harm the patient. They put people in danger to get a few bucks retrieved. I'm disgusted.Evergreen Professional Recoveries Inc Response
10/12/2021
Thank you for the opportunity to respond. After reviewing the account unfortunately we are not able to fully discuss the issues raised but find that the allegations made are unsubstantiated with no merit.Customer Response
10/18/2021
This collections agency telephoned and verbally threatened me, but not the person owing the medical **** charges. During the phone call they notified me of the patients name, the amount owed, the hospital's name asking for funds, and then proceeded to threaten court hearings. As they were calling to retrieve funds for a medical ****, they should not have spoken to anyone but the patient; by involving me, they broke all Hippa laws which collection agencies for medical bills are supposed to honor. Telephoning someone else, involving another person in a matter that did was not their own, was bad business. Thank god they "record all conversations" because mine were recorded and are proof of their poor management and bad business methods. I bet the state AG would like to know Hippa laws were broken.Review from Jr H
1 star09/15/2021
If they had a zero star it would be that.They don't call or communicate back when they say they are supposed to. They won't leave voice messages but they will blow your phone up calling and then say they have tried to reach you but won't leave a voice message. Completley unprofessional. They won't work on a payment plan that fits your budget and they expect any collection amount to be paid in a year. It's their way or the highway attitudeEvergreen Professional Recoveries Inc Response
09/16/2021
Thank you for the opportunity to respond to the review. Unfortunately based upon the name provided we are unable to locate an account. Please contact our office at *********************** to speak with ***********************. She is one of the Manager's and will be happy to assist you.Review from G W
1 star08/14/2021
They don't send any bills out, they say we owe to the death doctors in ****** and they are death doctors because one of them was under investigation for a death of an EWU student. I don't even go to them but now I owe a **** that I have to pay to clear my creditEvergreen Professional Recoveries Inc Response
08/16/2021
Thank you for the opportunity to respond. Unfortunately we are unable to verify an account based on name only. I encourage ************ to phone our office at ************** and speak with *********************** who is one of the Managers and she will be happy to further assist with this matter.
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
12100 NE 195th St Ste 125
Ste 125
Bothell, WA 98011-5777
Business hours
Today,Closed
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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