Business ProfileforBonanza.com

Hello,

Thanks for reaching out via the BBB. Bonanza is an online marketplace that connects buyers and sellers to transact directly. As an online marketplace, the most important thing Bonanza can do is provide a safe environment for both buyers and sellers. Sometimes it's hard to know who you can trust and who you can't when shopping online. Fortunately, Bonanza provides users with tools to ensure a positive shopping experience:

-Every seller can import their feedback from other reputable marketplaces- like **** and Amazon

-Bonanza requires all sellers to put a credit card on file. Credit card companies do powerful identity verification, so proving that a seller has a valid credit card is an important step toward reducing fraud.

-Additionally, we have sophisticated systems for detecting users that log in from systems or locations that have a history of fraud or are more likely to engage in fraudulent behavior.

When a seller violates our terms of use or continues to receive negative feedback from buyers, we take action to remove the seller from our site and notify the buyer so they can take action to retrieve their goods or funds. One of the reasons we require sellers to accept PayPal is that PayPal offers a level of buyer protection in the event something goes wrong with their order. Our team is here to guide you in filing a dispute to get your money back in the unlikely event of a negative shopping experience.

Learn more about ways you can avoid unsavory sellers when shopping online:

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If you have any other questions or need assistance with an order you've placed on Bonanza, please reach out to our team at *******************.