Business ProfileforGenerac Power Systems, Inc.

I. Purchased this system and had it installed over 2 years ago have been making the payments..I never recieved my battery back up..and according to generac I was over sold on my system..that it won't produce what I was told .but by their own description..24 panels would produce 14k kwh a year which is enough to operate a 3k square foot home..well I bought 30 panels and it won't produce anywhere close to enough for my 2300 square foot home. I was told by an installer from another company that I should have gotten 2 of the inverters for that many panels ..and have been told several different stories from generac customer service ..each time I call I get told something new..I am sick and tired of being lied to and hearing excuses that they don't oversee their soo called installers and that in the end they have nothing to do with it..they sell these systems..but they do it while turning a blind eye to what people are actually getting as if they have no clue as to what each system will produce or do..I find it hard to believe that they make and sell a product that their representatives have no idea about..and they read from a script when you call them..and that when a proposal is submitted to them that they have no standards of installing or making sure that it is done correctly by their authorized dealers and installers..not a single inspection of any kind by a solar inspector from generac or anyone to ensure it was done correctly..they do not care about their consumers..it all about the bottom line dollar ..