What to include in your home improvement contract

Start by defining the scope of the project. This will ensure everyone understands what the project is aiming to achieve. End with a review of the scope to eliminate any confusion.

Make sure these elements are clearly defined. This way, everyone can understand the work being done, including you, general contractors, subcontractors, lawyers, and dispute resolution specialists.

Never pay in full upfront. Stagger your payment schedule so your final payment isn’t due until the work is complete and you thoroughly inspect it. Do not pay cash; make sure your check is written to a company, not an individual, or use a credit card. Paying with a credit card will provide some recourse should the job not be completed, as stated in the contract.

To recap, these are the most important elements to include in the payment terms section:

• Total amount due

• Payment type – check or credit (no cash)

• Provisions for change orders (changes that may arise during construction, aka your emergency budget)

• Provisions for withholding payment if the work doesn’t match the agreed-upon scope or quality

There’s nothing like having a deadline to keep expectations on track. After discussing the scope and projected labor with your general contractor, work together to identify how the following elements fit into the calendar:

• Overall project timeline with the start and completion dates

• Milestones: especially for larger projects like home additions, it may be beneficial to chunk out key milestone dates

• Other deadlines (for permits, acquiring materials, project inspections)

• Contingency timelines if work falls behind schedule

• Penalties/incentives for early completion

Who’s on the hook for accidents like injuries or property damage? If you’re working with a trustworthy, BBB Accredited contractor, you may not be concerned. But do take the time to inquire about insurance and liability for your project, and make sure this language is outlined in the final renovation contract.

Insurance and liability details to be included:

• Types and amount of insurance coverage required

• Waivers of liability

• Who is responsible for damages or losses that may occur during the project

In the United States, a lien waiver is a statement from your contractor that says all suppliers and subcontractors have been paid for their work.

In some Canadian provinces, there is a mandatory Builders Lien holdback, so ensure you understand any financial obligations for which you may be liable.

Your contractor should have the correct permits before starting your project. They usually obtain the permits, but you will probably pay for them. Request that all final inspections be completed by the local building official prior to final payment.

Permit and approval information that should be detailed in your contract:

• Local authorities' permitting process, especially for new construction

• Provisions for obtaining the necessary permits and approvals

• Costs associated with this process

It’s not fun to think about before you’ve even started, but some projects can go south for a variety of reasons. Do not pay a contractor for poor work. This could mean stopping a project, debating if the contract was completed, or dropping the contract.

For your part, this creates a need to plan in advance by including the following provisions for a contract:

• Termination clause for failure to meet scope, schedule, payment, quality or expectations

• Termination clause for convenience

• Specifications on how disputes will be resolved (mediation/arbitration)

BBB pro tip: in these unfortunate scenarios, BBB’s Dispute Handling and Resolution services are often made available to consumers and businesses as a way forward. BBB remains neutral during this process as it works to facilitate a resolution for both parties. Check with your local BBB to see if these services are offered in your area.

Ensure you know your warranty coverage and how to deal with service issues. Specify exactly what is expected of contractors. Explain how to address product defects. Outline acceptable timeframes for revisiting unfinished or unsatisfactory work.

This section should include language that addresses the following:

• Warranties and guarantees for all work performed

• Length of the warranty period

• What’s covered under warranty (labor, products, materials)

• Guarantees of work such as quality or performance

• Future service agreements

The name and contact information of the contractor and the homeowner should be included. Additionally, both parties should sign the document on the “dotted line.”

Both parties must sign and date all documents before work begins. Copies of the signed contracts should be given to everyone.

Technically, this won’t be part of your contract, but make sure you request a receipt marked “Paid in Full” when the job is completed and your final payment made.

This will be another reference point to keep on file for legal and tax purposes.