Scams targeting older adults
While there is no age requirement to be a scam target, there are certain tactics that con artists use against older adults specifically. Know the red flags and common tactics!
Protect yourself
Spot, report and resolve scams
Spotting scams
Report or search for scams
If you have encountered a scam, or think you may be encountering one, you can use BBB's Scam Tracker℠ to search for and report scams.
File a complaint
BBB welcomes the opportunity to assist you with your marketplace challenge. Whether you need to file a complaint, post a review, or report a misleading advertisement, BBB can help!
your money
Protect your savings and give with care
Money smart for older adults
The Consumer Financial Protection Bureau’s Money Smart for Older Adults program can help you prevent, recognize and report scams, fraud and financial exploitation.
Give to charity with care
Charitable appeals often address emotional issues we care about. Make sure donor requests identify specific programs and activities the charity will be carrying out.
Planning for retirement
To ensure you have enough money to enjoy your retirement however you wish, setting goals and planning ahead is essential. Consider these tips to start planning.
for caregivers and families
Help the people you care for stay safe
Tips for caregivers
Many victims of fraud and abuse don’t ask for help until it is too late! Help your friends, family or patients avoid fraud and abuse by knowing the signs.
Signs of elder abuse
Learn the warning signs of elder abuse and financial exploitation, and how to report suspected mistreatment.
Choose assisted living
Choosing an assisted living facility is a big decision. Here are BBB's tips for researching assisted living facilities and finding the best option for you.
get help
Additional resources for older adults and caregivers
Consumers can contact the Federal Trade Commission at 877-382-4357 or by email. Visit their website for ID Theft or Debt Collection resources.
Report Social Security Fraud to the Social Security Administration at 800-269-0271.
The US Senate Special Committee on Aging has resources for older adults and can be reached at 202-224-5364 or on their website.
The Federal Bureau of Investigations (FBI) has internet crime and fraud reporting resources online. Find your local field office or submit a tip online.
The Identity Theft Resource Center has resources for those experiencing ID theft. Contact their office at 888-400-5530 or by email.
Report scams to BBB using BBB's Scam Tracker℠.
The Canadian Anti-Fraud Centre can be reached at 888-495-8501 or on their website.
Government of Canada Programs and Services for Seniors is a great resource for older adults experiencing fraud. Learn more on their website or call 800-O-CANADA (800-622-6232).
There are three major credit reporting agencies in the US (Equifax, Experian and Transunion), and two in Canada (Equifax and Transunion). These agencies provide free credit resources and report on their websites.
Equifax: Visit their website or call 1-888-548-7878.
Experian: Visit their website or call 1-888-397-3742.
Transunion: Visit their website or call 1-800-916-8800.
Each person is entitled to one free copy of their credit report every week from each of the three nationwide credit reporting companies. Outside of the major credit reporting agencies, annualcreditreport.com is the only authorized website for free credit reports. Consumers can also call 1-877-322-8228. You will need to provide your name, address, social security number, and date of birth to verify your identity.
To help curb junk mail received in the US, contact the Direct Marketing Association at 212-790-1500 or visit their website.
To opt out of junk mail that's received in Canada, review these resources from Canada Post.
U.S. residents can Opt-Out of Credit Card & Insurance offers at optoutprescreen.com or by calling 888-567-8688.
U.S. residents can register a phone number online with the National Do Not Call Registry, or call 888-382-1222, to help curb telemarketing calls.
Canada residents can do the same by visiting Canada's National Do Not Call Registry website or by calling 866-580-3625.
Before doing business with those you don't know, always ask BBB
Check a business’s BBB rating and reviews, or find your local BBB for help.