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scams

Online shopping scams

Protect yourself and your loved ones from falling victim to an online shopping scam.

before you buy

Protect yourself

Shop smart online

Check a seller, spot red flags and pay safely before you place an order.

Read the guide

Spot a fake website

Learn the signs that an online store is a copy of a real retailer.

How to spot it

Spot a fake review

Fake reviews can make a scam store look trustworthy. Know what to look for.

How to spot it

Free trials and subscriptions

Avoid surprise charges from free trials and subscriptions you didn’t mean to sign up for.

How to spot it

bbb research

Studies on shopping scams

Fake online retailers study

Online shopping fraud is not slowing down anytime soon. A recent BBB study has found that global supply chain crises, along with inflation, have opened the door for scammers to steal from desperate online shoppers.

Read the study

Gift card scams study

Online shopping fraud is not slowing down anytime soon. A recent BBB study has found that global supply chain crises, along with inflation, have opened the door for scammers to steal from desperate online shoppers.

Read the study

Spotted a shopping scam?

Report it to BBB Scam Tracker to help warn other shoppers.

keep learning

More online shopping help