Business network concept. Customer support. Shaking hands.

You and your customers

Learn about accreditation, complaints and reviews, and how they influence your customers and potential customers.

Featured:

You and your accreditation

When your business is accredited by the BBB, it means BBB has determined that it meets accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB accredited businesses pay a fee for accreditation review and monitoring for continued compliance and for support of BBB services to the public.

Apply for accreditation
BBB accreditation standards
Using the BBB seal and other trademarks

Your complaints and reviews

close up young man and hold smartphone and read review online website page about service and experience with many feedback and ranking score from customer for business quality and evaluation concept

Your customers' opinions shape your business's reputation and success. Explore our in-depth resources to learn how to respond to customer reviews and complaints, build trust through positive interactions, and leverage feedback to strengthen your online presence and drive revenue growth.

Learn more about your complaints and reviews.

Your customer support and relationships

Businesspeople handshaking across the table during a meeting in modern office. Group of business persons in business meeting. Shot of three entrepreneurs on meeting in board room. Corporate business team on meeting in the office.
How to vet potential customers
Hand hold loyalty card template with rounded corners
5 ways to create a reward program for loyal customers

More customer support and relationships articles: