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Latest News

BBB Atlanta & NE Georgia: Winner of the 2023 Torch Awards for Ethics

By BBB Atlanta & NE Georgia. November 9, 2023.

(SWilliams)

The Better Business Bureau serving Atlanta & NE Georgia proudly announces The Plumbing Shop, Inc., dba Quick Action Plumbers, as the esteemed winner of its 2023 Torch Awards for Ethics. Presented annually, it rewards businesses across various scales and sectors for their consistent adherence to ethical business practices.

An emblem of trustworthiness and honesty, the BBB's Torch Awards for Ethics recognizes local businesses prioritizing exceptional ethical practices. Not just good business, it's this winning company that actively contributes to building a trustworthy marketplace, creating stronger communities and a robust business environment.

The Plumbing Shop, Inc., dba Quick Action Plumbers, this year's recipient, has a distinct pledge to uphold the loftiest tenets of ethical business behavior - a commitment truly noteworthy.

"As part of our Torch Awards for Ethics, we honor businesses that exemplify stellar ethical practices, where trust and honesty are paramount," said BBB President and CEO Brian Catania. "Congratulations to The Plumbing Shop, Inc. Their unwavering commitment to professionalism, staff, customer service, and community outreach earned them this award. They don't just aim for a culture of trust and excellence — they embody it."

Founded in 2009, The Plumbing Shop, Inc., dba Quick Action Plumbers, has established itself as a trusted provider of ethical, eco-friendly plumbing solutions. The company aims to foster healthy living and working environments, investing deeply in sustainable practices and excellent services. Over the past 40 years, Quick Action Plumbers has amassed a wealth of experience, offering a comprehensive range of plumbing services to both residential and commercial clients. The team boasts an impressive catalog of certifications, including qualifications in septic tank installation, water-efficient technology, solar hot water heaters, and a prestigious "Caring for Our Water" certification. These distinguishing credentials reflect the company’s unwavering dedication to quality, trust, and commitment to the environment.

"We are deeply honored and humbled to receive the prestigious Torch Awards for Ethics from BBB. This recognition is not just a testament to our commitment to ethical practices, but it's also a tribute to the values instilled in us by Dave Chambers, a second-generation master plumber who created masterpieces with his work and my mother, a trailblazer who believed in the power of investing in people,” said Quick Action Plumbers President and CEO, Peridot Davis. "We extend our heartfelt gratitude to the businesses, government entities, and homeowners who have entrusted us with their plumbing needs. We are equally thankful to our dedicated team members and our local Plumbing, Heating, Cooling Contractor and Quality Service Contractors who have made this achievement possible. Together, we continue to carry the torch of integrity, trust, and excellence in everything we do." 

The BBB established the Torch Awards for Ethics program to honor businesses that not only believe in the high standards promoted by the BBB but also consistently act on them and integrate them into their daily practices. Businesses are evaluated against criteria such as leadership commitment to ethical practices, dedication to organizational culture, internal procedures to build better customer relationships and organizational commitment to the community.

On November 9, BBB revealed the award winner during its Annual Meeting & Awards Celebration at the Computer Museum of America. Keynote speaker Ashley D. Bell, a distinguished figure, renowned thought leader and Founder and CEO at Ready Life, a Black fintech, shared how to build trust through building a sound economic infrastructure.