Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Latest News

BBB Tips: What to know before leasing a pet

By Better Business Bureau. September 28, 2021.

If you can’t afford the purebred cat or dog of your dreams, leasing or financing the purchase is becoming an increasingly popular option. But before you sign on the dotted line and take your new furry friend home, be sure you understand the contract. When it comes to buying a pet, misunderstandings and misleading terms are unfortunately common.  

How Pet Leasing Works

Some less-than-scrupulous companies are persuading excited new pet owners into agreeing to predatory terms. In many cases, people who sign “pet leases” end up paying thousands of dollars more for their cat or dog – and may not even own the pet after the contract ends. Also, if owners stop making the payments, the leasing company has the right to take the animal back. 

Problems with pet leasing have become so widespread that states are starting to ban it. Nevada and California have both passed laws to stop the practice.  

If you do want to finance the purchase of a pet, be sure to follow these tips.

  • Make sure you understand what you are signing: Many people are so eager to take home a new pet that they don’t thoroughly read the contract. Don’t hesitate to ask questions. You can insist the company show you where something is listed in the contract. If a seller misrepresents the terms of an agreement, they could be breaking the law.
  • Understand the difference between leasing and financing:  In one common scenario, pet owners pay for the duration of the lease, only to find that they still do not own their cat or dog after the contract is up. This practice is common when it comes to leasing a car. You pay for the right to use the vehicle for a period of time but don’t actually own it. That differs from financing, where you own the purchase after completing payments.
  • Do the math: Even if you want to finance the purchase of a new cat or dog, be aware that this can cost considerably more than purchasing one outright. According to one company’s website, if you finance the purchase of a $2,000 dog, you can pay up to $293 a month for 24 months. This means, you may pay more than $7,000. That’s an extra $5,000!
  • Get verbal agreements in writing: If the salesperson makes a promise, be sure it is written in the contract.
  • Research your options: If you do want to lease or finance a pet, research different companies beforehand and BBB.org for business reviews. Contract terms and payments can differ widely. 
  • Report violations. If you’ve fallen victim to misleading purchase agreement terms, report it to the FTC.