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Business Profile

Concrete Contractors

Accurate Concrete Cutting & Coring Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Accurate Concrete Cutting & Coring Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Accurate Concrete Cutting & Coring Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:26/07/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Transaction and payment made for half of the total was January 19, 2022. We paid *******. The contractor was suppose to provide us 2 new windows and 4 replaced. Prior to hiring in January we asked assurance that the window being ordered would be ready or can be accessed, he told us its common window and would take 2-3 weeks. Contractor is hard to get a hold of by text of by phone and rarely replies. Its been 6 months and only 3 windows partially done as well. For every time they came clean up and clearing were left to us. On July 11, he said he would order out window to ****** windows. Called them today July, ************************************* but not the windows we are waiting for. Our front window is broken for a long time now from the sidings installation and up to now has not been replaced. Weve been waiting for 6 months and the job is still not done. I have ******** pictures and information pertaining to the job. The window was unfinished before and it rain. The window after second visit was temp and we have kids and its hard to feel safe with window not properly secured. Family get together and going to out has been postponed. Its been a hard 2 years. We lost my father last year to covid and hail hit our house. Just trying to get normality in life and have something to recreate family again.

      Business Response

      Date: 29/08/2022

      I have been in contact with Mr. * several times since this complaint to try and resolve the issue according to the clients needs. Am very sorry about the loss of ************** due to Covid. We too have lost family members and have been hit hard with running a small business over the Covid period.  Please note that we have already cut, supplied and installed 3 windows valued at $3,000.00 and will complete the finishing work in this regard along with discussing the remaining work with Mr. ********************************************

    Accurate Concrete Cutting & Coring Inc. is NOT a BBB Accredited Business.

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