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Business Profile

Carpet and Rug Cleaners

Alberta Carpet Cleaning

Reviews

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15 Customer Reviews

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  • Review from James M

    5 stars

    28/11/2024

    Great job. **** was friendly, knowledgeable and very efficient. Carpets look great. No issues.The office called before to confirm arrival time and **** showed up right on time. Covered options and agreed on what was to be done before and the final cost so no nasty surprises. We have used AB Carpets before and will definitely use the again... JDM
  • Review from John K

    5 stars

    28/09/2024

    Mr. ******** was the carpet cleaning technician who showed up. He was very professional and provided us with a reasonable quote based on what he viewed.His detail to providing us the greatest customer experience was appreciated and would highly recommend him to anyone wanting a professional result.Thank you Alberta Home Services!
  • Review from Lisa T

    5 stars

    07/09/2024

    Had my entire 3 floors done and an upholstered chair and ottoman. Looks fantastic. Main stains removed - looks like new. A couple of stains could not be removed but I knew that from a previous cleaning. Very happy with work, professionalism and price worth it - actually less than I would have expected. Would definitely use them again.
  • Review from Cecilia R

    5 stars

    13/08/2024

    We have used Alberta Carpet Cleaning before to clean our carpet. This time we had an area rug picked up, cleaned and delivered back to the house.The gentleman who picked up and delivered the rug was so professional, friendly, helpful and courteous. Im extremely happy with the cleaning, the rug looks like new again. Great people and job well done!
  • Review from David M

    5 stars

    25/06/2024

    Technician friendly and very efficient. Did a great job. Would definitely use again.
  • Review from Palmer C

    5 stars

    14/05/2024

    Great service. Did a great job and was efficient and friendly. Would use again.

    Alberta Carpet Cleaning Response

    15/05/2024

    Thank you for taking out your time to provide us with valuable feedback. We're glad that you had a good experience with us and look forward to serving you again.
  • Review from Valerie M

    5 stars

    15/01/2024

    ***** did an amazing job on our carpets! He cleaned all of our upstairs bedrooms and 4 flights of stairs and I really appreciated his diligence to do the job well! Everything looked clean and stain free when he was finished.

    Alberta Carpet Cleaning Response

    26/01/2024

    Thank you *******, it was our pleasure!
  • Review from Sandra H

    4 stars

    20/11/2023

    Our two large area carpets were returned looking very well cleaned. Unfortunately the employee that returned them to our home did not take off his work boots and ignored me when I asked him politely to do so. One improvement they can make is to leave a receipt when carpets are picked up, rather than emailing an invoice. I had to follow up by phone and once received, the pdf would not open. The carpets look so good though that Id recommend to others.

    Alberta Carpet Cleaning Response

    05/12/2023

    Thank you ******!We have taken your feedback into account and have checked with the technician who visited your home. We apologize for his behaviour. We have also checked into the PDFs issue.Thank you again for choosing Alberta Carpet Cleaning!
  • Review from Christa L

    5 stars

    06/10/2023

    Did a great job, professional services. Thank you. Would recommend.

    Alberta Carpet Cleaning Response

    29/11/2023

    Thank you for recommending us *******!
  • Review from Laurel S

    5 stars

    30/08/2023

    *** did an excellent job and was very personable. A very positive experience.

    Alberta Carpet Cleaning Response

    31/08/2023

    Our pleasure ******! See you next time!

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