Business ProfileforAction Furnace Inc.

These guys dont know air conditioning. After ten years of Action technicians come to my home after installing an oversized condenser and having yearly freezing issues, we finally asked for a second opinion. He immediately knew the root cause of Actions install mistake. BEWARE! These guys dont want to make you comfortable. They dont help you after they make a mistake. They look at the numbers and manipulate how to lose the least amount of money on their own errors and omissions.I asked the owner to replace the oversized condenser after hiding from the truth for ten years. They wouldnt because somehow they wouldnt admit the root cause. Lessons learned:1) they dont fix it right or its free. This was very costly over many years for me to finally get it right with ***************.2) these guys give lip service and are only in the business for the sale. They dont service what they sell.3) every employee and technician that worked my file was not allowed to respond in writing. When they spoke the truth on site, they were admonished by management. These guys knew they installed the wrong unit but were not allowed to replace it.4) their initial installation broke all the (apparent) rules in air conditioning, including mating too big a condenser to a coil. The judge suggested I ought to have known how to do Actions job, or at least seek a second opinion sooner. The technicians told me often that they would never work with a Unico coil again. 5) the install of about $6000 of the condenser is small enough in terms of money the Action Furnace knows you wont go through the trouble and cost of a lawsuit. Like everything with these guys, it is about making a buck, not making it comfortable.6) I have the entire proceedings of the legal headache if anyone is interested in discussing it 7) bottom line: ignorance of the law is no excuse, but ignorance of the trades costs consumers. Get someone you can trust. This is not that someone.