Business ProfileforPrairie Lube Ltd.

On Thursday november 23rd, I took my car in to have a small leak repaired. The repair was finished, and I left. After driving the car to work and back on monday the 26th, I noticed a bulge in the side wall and contacted the shop. On Tuesday the 27th, I had the car towed to the mr. lube at **** macleod trail and talked to ****** who had originally repaired the tire. After dismounting the wheel we found significant damage to the sealing surface of the tire. ****** had noted some damage in the original invoice and had even taken a photo (which I was not shown or made aware of at the time) and mounted the tire. The damage to the bead had been made significantly worse by the installation process and I was told that the tire was no longer good and the tires I have are no longer made so I would need to buy a new set of tires (minimum $1200 before tax) but they would waive the install fee ($180). A visiting tire company representative even confirmed the tire was unsafe in it's current condition. After leaving without reaching a satisfactory resolution, I arrived at work and noticed the spare tire they had mounted was low, it had only been inflated to 33psi instead of the required 60 psi as per the tire and the door tag. I've been sent away from their shop with an unsafe vehicle twice, I wanted a $61 repair but now I'm being forced to spend hundreds. I talked to **** who informed me the tire was not damaged by the tech, and that waiving the fee and refunding my original fee was all they could do. I proposed a solution; I would find a set of tires on ******, bring them to Mr. Lube to have them mounted for free and to compensate me I requested a gift card equal to the amount I paid on Kijiji for the tires ( $400-$600) **** informed we "That's not happening". I informed **** that any solution that requires me paying for a new set of tires was unacceptable and I would continue to pursue the matter.