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Business Profile

Car Dealers

Ron Hodgson Chevrolet Buick GMC

This business is NOT BBB Accredited.

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1

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Review Details

  • Darcy G

    Date: 31/07/2024

    Wish I could give a 0 star, such an awful experience. Ill list out the points that lead to this review:- false advertising - website/adds did not match the dollar figure that was presented to us on the table.- we then found out that their previous customer (where the deal fell through on this unit, which they sold them a different unit) had requested them to put on an additional $11,000 in add ons. None of this was mentioned to us prior to showing up at the dealership - we live 2.5-3 hours away from the dealership, we were having discussions all day about the pricing, price matching, preferred pricing agreements, and we were very clear about not wanting to waste our time going out of our way/changing plans, etc. Why was none of the extra charges made known to us ahead of time?- potential for fraudulent charges - it was mentioned that the customer was charged for the additions on his deal. So, it he was charged, why are they trying to charge us for something thats already been billed out?- sales manager got extremely agitated and defensive when we mentioned that there are false advertising laws in *******- sales manager threatened to revoke the already agreed upon preferred pricing and heros discount in retaliation to the above comment - we offered to potentially pay the dealerships dead cost for all the extras that were put on the vehicle as it was not requested by us, nor wanted by us. His response was that they cant do that because We are in the business of making money.Well never be stepping foot in this dealership again. I hope that review helps other customer of what to be aware of PRIOR to making a deal with them.The deal fell through, but finance gentleman we dealt with there was high quality. Great guy, very personable, wanted to help and look after the customer. Next time, be honest and upfront with your customers. Dont hide things, dont try and sneak things under our noses, advertise correctly, look after your customer.Horrible experience

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