We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Services

Crius Financial Services Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:14/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband applied for an rrsp in February 2022 through ***** ****, an employee of the company It ends in February 2023, But in August of this year, I found out that I had an extra rrsp deduction, I immediately reflected the situation to ***** ****.She asked me to email Manulife and ask who this loan broker was and find out why this rrsp loan was made without our consent. And it's been deducted for three months.********'s response was due to a system issue,.And ************* did not stop this operation immediately after I reported this problem, and continued to deduct money. After I wrote another email asking to stop the deduction, ************* returned the deducted money to me, but I don't think it's a system problem as I might end up paying for others,if I didn't check their bank account and brought the issue to *************.Therefore the company has the responsibility to help me find out the reason and ask ************* to write a formal apology letter and give some compensation. In August, I asked the company to help me terminate all projects with *************, ***** **** said not to call off all deals just yet, The theft of bank information can be big or small,She'll defend my client's rights,she's gonna get the corporate compliance department to look into it, but the company has not responded,three months have passed and I haven't received any reply from ***** ****, when I tried to reach her again, she disappeared completely and didn't reply, I think this is an irresponsible approach by the company, and customers have no protection in the company, I need the company to give me a reasonable explanation and help me find out why ************* was able to make a loan to my husband without any signatures from us,because this is likely to affect my credit in the future, I hope BBB can help me solve this problem,thank you. Looking forward to your reply!*******************

Crius Financial Services Corp. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.