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          Destination Toyota Burnaby has 1 locations, listed below.

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            Business ProfileDestination Toyota Burnaby

            New Car Dealers

            Contact Information

            4451 Still Creek Dr

            Burnaby, BC V5C 6G9

            Visit Website
            Email this Business
            (604) 571-4350

            Customer Reviews

            2.13/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            4451 Still Creek Dr, Burnaby, BC V5C 6G9
            Email this Business
            BBB File Opened:
            19/7/1993
            Years in Business:
            27
            Business Started:
            1/1/1997
            Business Incorporated:
            1/1/2003
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • James McInnes, General Manager
            Contact Information

            Principal

            • James McInnes, General Manager

            Customer Contact

            • James McInnes, General Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            25/03/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            3 weeks ago I bought brand new ****** .I went there to look at the car it was all good so I told them that Im coming tomorrow to buy it.So tomorrow I went there took a look again ,it looked good bought it and went home.2 weeks later i'd went out for a drive first time on a sunny day and noticed that the front bumper was scratched and noticed that some work has been don to it . Dealerships damaged and painted the bumper they left marks of the paint on it they couldn't fix the damage so they went extra mile and cover the hole bumper with shine polish so it covers all the scratches and sold it to me as new without informing me . Next day I went there to report this , sales manager came out and started blame me for it and sad it's your problem in aggressive language it went 3 times like that so still going towards my car with no talk when he turned around towards me close to my face and yelled DONT ARGUE WITH ME out nowhere we stood there for minute steering and i sad I'm not arguing so he took some photos of the damage called another manager tot take a look and than told me with anger you have 2 days to bring the to be fixed. ****** dealership in Burnaby damaged brand new car ****** the damage blamed me for the damage Where is the TRUST where is the HONESTY .I aspect nothing more from ****** but to assess my damage and reimburse me for the dame that you caused it in a first place. thank you
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            Read 1 More Complaints

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Daniel B

            17/07/2024

            Will never return. My wife took our car in for a stalling issue.They told us our corolla needed a motor at a cost of $6600 when all it need was new spark plugs.Absolute garbage customer service, and the laziest diagnostic evaluation at a cost of $200.
            Read 7 More Customer Reviews

            Local BBB

            BBB serving Mainland British Columbia

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