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          Ascent Real Estate Management Corporation has 1 locations, listed below.

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            Business ProfileAscent Real Estate Management Corporation

            Property Management

            Contact Information

            2176 Willingdon Ave

            Burnaby, BC V5C 5Z9

            Visit Website
            (604) 431-1800

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2176 Willingdon Ave, Burnaby, BC V5C 5Z9
            BBB File Opened:
            9/10/1990
            Years in Business:
            45
            Business Started:
            1/1/1979
            Business Incorporated:
            1/6/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mike Roach, President/Director
            • Matt Elder, Operations Manager
            Contact Information

            Principal

            • Mike Roach, President/Director

            Customer Contact

            • Matt Elder, Operations Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Raewyn B

            13/12/2023

            If it were possible to leave zero stars, I would. I've had to deal with with the manager of this company, ********, regarding a rodent infestation in my rental unit. My messages went unanswered for long periods of time, and he managed to find a pest control company as incompetent as he is, who wasnt available for weeks to come and deal with the rodents. When I requested he contact a different company he was condescending, rude, and uncooperative. In the end I had to go directly to the owners of the house, and after making one phone call I was able to accomplish what he couldn't (or wouldn't) do in three months. There is a ridiculous amount of turnover, and after dealing with ****, I understand why. Boon is essentially a slum lord in a suit. I would strongly recommend anyone looking for rental management services look elsewhere.

            Ascent Real Estate Management Corporation Response

            18/12/2023

            In speaking to Boon, after being notified of the rodent issue on November 8, 2023, that same day, a licensed and bonded pest control was dispatched.The contractor booked with the tenant for November 17 to inspect and address interior of the home. Exterior inspections were booked for November 22, 2023. Proposal from the contractor was received November 28 2023. Approval to proceed with their proposed work was received from the landlord within a week. Once we received the date from the contractor, (January 16, ****) for the exterior exclusion work, this was communicated to the tenant, also advising that their property manager (who had been on a short sick leave) had returned, and would be able to provide further assistance.
            Read 1 More Customer Review

            Local BBB

            BBB serving Mainland British Columbia

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