Business ProfileforA.A.G. Services

I am writing to request assistance in dealing with A.A.G. Services, hired in Oct 2022 for a kitchen/laundry renovation project, with AAGs cabinet supplier, *** ******* ********.The project started on Nov 2, 2022, with estimated duration of 4 weeks. There have been numerous problems with this project. Despite having in several occasions expressed my concerns to ******* and/or managers, there has been none or little attempt to address some issues.As of today, June 3, 2023, AAGs performance has deteriorated to a level that is no longer acceptable nor tolerable. The project is not completed and has many defects to be addressed. See files uploaded, named accordingly.Laundry Door: NOT DONE.Cabinets: Drawings provided by me with a few changes requested. ******* ordered for cabinets to be done before my approval of new drawings. ALL top cabinets were shrunk in height with less space and shelves, recycling drawer shrunk, etc. Painting defective, repainted 2 times, ALL doors still with cracks/bubbles. Also, nail holes, door mal-functioning, scratches, no adjustable shelf, unfinished areas, misalignment.Painting: quality below standard, cracks in living room opened again.Defects: Power outlet closer to sink is not ****;Wooden transition cracking with huge floor gap;Nails in kitchen wall;Sink leaking;Quartz countertop edges not polished, seam is dark and rough;Baseboard junction visible;Cracks in drywall added for laundry door.It has been a long, frustrating, stressful and chaotic process, where I have experienced: lack of information on schedule and cancellation; staying without heater on extreme winter (3 times); disrespect at my place by **** designer; several emails and questions ignored; careless with new appliances, etc. I expect AAG to finish the project under a written agreement. Alternatively, refund me at least 50% of amount paid (90%), as I will be forced to hire another contractor to take over the project abandoned by AAG. Thank you, *******