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Find a Location

Waypoint Insurance Services Inc. has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Waypoint Insurance Services Inc.

      205-444 Lerwick Rd Courtenay, BC V9N 0A9

      BBB Accredited Business
    • Waypoint Insurance Services Inc.

      104 - 661 Primrose St Qualicum Beach, BC V9K 2H5

      BBB Accredited Business
    • Waypoint Insurance Services Inc.

      1 - 7053 Market St Port Hardy, BC V0N 2P0

      BBB Accredited Business
    • Waypoint Insurance Services Inc.

      146 Alberni Hwy Parksville, BC V0R 1G0

      BBB Accredited Business
    • Waypoint Insurance Services Inc.

      80H Westgate Rd (Willow Point) Campbell River, BC V9W 1R2

      BBB Accredited Business

    Business ProfileforWaypoint Insurance Services Inc.

    Insurance Agency
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Waypoint changed names from Vancouver Island InsuranceCentre in 2016
    Additional Info:
    Waypoint Insurance Services Inc is owned and operated by employee shareholders and is one of the largest independent insurance brokerages in British Columbia.
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 23/6/2017

    Years in Business: 157

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Waypoint Insurance offers auto, home, life, business, travel, marine, pet and farm insurance. 24/7 claim service.

    Business Details

    This is a multi-location business.

    Find a Location

    Waypoint Insurance Services Inc. has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Waypoint Insurance Services Inc.

        205-444 Lerwick Rd Courtenay, BC V9N 0A9

        BBB Accredited Business
      • Waypoint Insurance Services Inc.

        104 - 661 Primrose St Qualicum Beach, BC V9K 2H5

        BBB Accredited Business
      • Waypoint Insurance Services Inc.

        1 - 7053 Market St Port Hardy, BC V0N 2P0

        BBB Accredited Business
      • Waypoint Insurance Services Inc.

        146 Alberni Hwy Parksville, BC V0R 1G0

        BBB Accredited Business
      • Waypoint Insurance Services Inc.

        80H Westgate Rd (Willow Point) Campbell River, BC V9W 1R2

        BBB Accredited Business
      Location of This Business
      205-444 Lerwick Rd, Courtenay, BC V9N 0A9
      BBB File Opened:
      20/7/2005
      Years in Business:
      157
      Business Started:
      1/1/1867
      Business Incorporated:
      1/1/2003
      Accredited Since:
      23/6/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 154299091194R04 for this business, issued by Insurance Council of BC

      These agencies may include:

      Insurance Council of BC

      300-1040 West Georgia St, P.O. Box 7

      Vancouver BC V6E 4H1

      877-6880321

      BBB records show a license number of 699181 for this business, issued by WorkSafe BC

      These agencies may include:

      WorkSafe BC

      4514 Chatterton Way

      Victoria BC V8X 5H2

      250-9675377

      http://www.worksafebc.com

      • This company is licensed through the Insurance Council of BC
      Type of Entity:
      Corporation
      Business Management
      • Tony Hayes, CEO
      • Erin Ewing
      • Michelle Shetterly, Bookkeeper
      • Heather Batchelor, Director of Digital Marketing
      • Dawn Froats, Director of Marketing
      Contact Information

      Principal

      • Erin Ewing

      Customer Contact

      • Dawn Froats, Director of Marketing
      Additional Contact Information

      Fax Numbers

      • (250) 338-1300
        Primary Fax
      • (250) 339-3344
        Other Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patti Sumida

      5 stars

      23/05/2024

      I recently had the pleasure of working with an advisor at Waypoint who provided me with an unprecedented level of customer service. That person was Misty Lussier. She is knowledgeable, thorough, and very personable. Misty was able to parse through a complex insurance circumstance that required careful research, persistence, problem solving and attention to detail. My experience with Misty meets the gold standard for everything one might wish for when working with an insurance advisor.

      Waypoint Insurance Services Inc. Response

      27/05/2024

      Dear Patti: Thank you for the kind words about Misty. I have let her manager know about your review so she can celebrate it with her. Waypoint hopes to exceed all our clients' expectations, but we can only achieve this with hiring great people! Thank you for choosing Waypoint!

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