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          Best Buy Homes has 1 locations, listed below.

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            Business ProfileBest Buy Homes

            Modular Homes

            Contact Information

            1433 Velocity St

            Kelowna, BC V1V 3C2

            Visit Website
            (250) 765-2223

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            1433 Velocity St, Kelowna, BC V1V 3C2
            BBB File Opened:
            8/7/2019
            Business Management
            • Alan Bayliss, Owner
            Contact Information

            Principal

            • Alan Bayliss, Owner

            Customer Contact

            • Alan Bayliss, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            16/12/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            We purchased a modular home from Best Buy Homes in *******. It was delivered to us on November 8, 2021 and we took possession on December 1, 2021. As part of the contract Best Buy was to look after ensuring that any deficiencies within the first year were corrected. We have a written document saying that the soffit and fascia were to be black, when the house was delivered, they were both white. We had been trying to get Best Buy to correct this so that we could install black gutters. They finally painted the fascia in November of this year but after numerous requests to have the soffit replaced it is still white. When we brought this up, *********************** from Best Buy responded "** **** ** ********* ** ******** ***** *** **** **** **** **". We cannot get anyone from Best Buy to contact us to resolve this. We also have numerous deficiencies that need to be corrected and again we cannot get anyone to contact us. I have a long email trail that shows we have reached out on numerous occasions. On December 1st I emailed once again and received a reply that someone would phone me the next day, December 2nd. I did not get a reply so emailed back again the following Thursday and once again did not hear anything. I received another email saying they would call on December 12th, we are still waiting.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Talia L

            25/02/2022

            WORST COMPANY EVER!!! we purchased a modular home at the end of 2020. Due to ******** individuals and being understaffed when our home arrived and was set up, we are now dealing with many different issues that no homeowner should be going through. The most frustrating is Ants have literally taken over inside my home. They are building colonies inside the walls, the marriage line where the 2 pieces of the modular were put together and are coming out of every baseboard and crack.I just had a thorough Inspection done underneath my home and it was very apparent that things were not set up and sealed properly… who does that?! This is our home ***** ** **** **** *** ********…the marriage line where the house is conjoined isn’t even taped over let alone spray foamed… I have contacted the people we initially dealt with as well as their warranty company and no one will even return my calls let alone prioritize helping me to get this under control !! I’m furious! I have already paid to have the home fumigated and now I am looking at $500-$1000 to get everything spray foam, taped, sealed and set up properly to ensure these problems don’t continue to be such a major issue every season for us. DO NOT PURCHASE A HOME THROUGH BEST BUY!!!

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