Business ProfileforOliver Recycling and Salvage Ltd

I had purchased an engine from this company in December 2023. I had paid to have it shipped to me and had thoroughly discussed with the company what was on the engine I was receiving and what condition it was in. Upon receiving the engine, we had noticed parts were broken on it and it was not in the shape that was described over the phone. We had called the auto wrecker repeatedly and the call went to voicemail everytime. We left numerous messages and never received a call back. After the 30 day money back guarantee was up, the company finally called us back. The woman was extremely combative over the phone, accused us of not being truthful about the state of the engine. She had asked to call our mechanic and stated she would call us back afterwards. We then gave her the phone number to our mechanic and never received a call back. We had spoke to the mechanic and he had stated that Oliver auto wrecking had called him and he explained what was wrong with the engine. He asked the company what they were going to do to make things right. The company responded that they are going to do nothing, as they had sent me an engine. We have yet to hear back from this company on this matter and it has been months now. We feel like we were duped by this company because not only did they not send what was agreed upon and paid for, but they had also purposely avoided our calls until after their 30 day return policy was passed.