Business ProfileforTMG Industrial

On June 27, 2024 I ordered the 4-3/4" wood chipper as it went on sale and I liked the price point. Later that same day I received a call from TMG to confirm shipping information. Then I received another call on July 2nd, and they wanted me to pay another ****** for shipping to my location, again the price point was why I purchased the unit, and I didn't want to pay anymore for the wood chipper. So, we found that if they shipped it to the nearest center and not to my door, I wouldn't have to pay any extra. Then later on July 2nd I received another call from TMG stating that all their 4-3/4" wood chippers were stolen and they didn't have any more instock until possibly Sept some time. I let the person at TMG know that I would like to have the option to purchase this wood chipper again if they actually had stock in Sept and that the price point was why I purchased the unit and wanted the option to get the sale price if I purchased it when they arrived, the person said that they would ***** the pricing as it wasn't my fault that they were all stolen. Then on July 6th I was reviewing my **** purchase and noticed that I didn't receive the refund for the wood chipper, so I called TMG to inquire, and what I found out was that they wernt going to refund my purchase unless I paid them for the 5% **** charges that they paid becuse I used my **** for the purchase they told me that since i was still interested in purchasing this unit in sept that they went ahead and put the charge on my ****....however my statement shows the charge being applied to my card on June 27th, i never gave them approval to charge my ****. After I found this out I called my **** provider to dispute the purchase however I have to wait 15 days to dispute. I would like to obtain a recorded copy of my phone call on July 2nd at 2:52pm, as I didn't give them approval to charge my **** and wait 2 to 3 months to possibly get my item.