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Business Profile

Contact Lenses

Contactsforless.ca

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Contact Lenses.

Reviews

This profile includes reviews for Contactsforless.ca's headquarters and its corporate-owned locations. To view all corporate locations, see

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Contactsforless.ca has 2 locations, listed below.

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    Customer Review Ratings

    1.8

    Average of 10 Customer Reviews

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    Review Details

    • Amanda P

      Date: 10/04/2025

      If I could select 0 stars, I would. Order placed on March 17th. Still no email regarding shipment almost a month later. I have called the company numerous times and left voicemail every time with no contact or return call. I have also sent messages and emails with the same result. I am beyond frustrated. My son needs his contacts or a refund so I can order them somewhere else. Terrible customer service.

    • Ni C

      Date: 08/04/2025

      It is taking over 4 months to get a refund, plus lying on what i said to justify their own mistake. Have yet to receive a refund via my credit card statement despite saying they would 3 times already. ******* poor business practices on blaming the customer and not honoring their refund policy on unopened boxes, missing a returned one, sending a brand new one under false claims to hold money, and then refusing to refund after turning down the delivery which got sent back directly. Do. Not. Order. From. Here.

    • Date: 30/03/2025

      CONTACTS FOR LESS IS NOT A REPUTABLE COMPANY.They took my money 30 days ago and I have not received the products, nor a refund. ABSOLUTE WORST. No phone answering or correspondence.I DO NOT RECOMMEND ANYONE USING THIS COMPANY- TERRIBLE

    • Amira B

      Date: 03/08/2024

      The best site in ****** for buying contact lenses in my opinion. Love the customer support I got and the prices are the absolute lowest.

    • Holly W

      Date: 02/08/2024

      I'm currently on hold with them and have been for almost an hour and a half. The recording regularly tells me I'm "caller #1 in the que" which has been the case for most of the call. Oh, and why am I calling them? Because my order on the website has been labeled as "being processed" for 11 days now. At this rate I will run out of contact lenses long before they even ship the order. ****** tried ordering from them a couple years ago and got terrible service but chalked it up to post pandemic supply and demand. ****** learned. I'll never order from them again. So disappointing

    • Lee K

      Date: 05/06/2024

      Worst customer service anywhere. Please order from any other company - do not waste your time.

    • Alex S

      Date: 05/04/2024

      If you have any ************** on, then bypass these slow jokers completely! Ordered just 2 boxes of 90 Acuvue moist lenses. It took them 11 days (!) just to send a shipment notification. It will be over two weeks from the order date before I actually receive my contact lenses! That's two (2) days AFTER my flight leaves. Extremely slow processing & slow shipping may get you to look elsewhere. Nearly every other online retailer of contact lenses I have purchased from in the last 6-8 years had the lenses arrive at my doorstep within a week.

    • Kunal B

      Date: 14/11/2023

      Even one star to them is a waste. They will take your order and money but will never fulfill it. They promise a date and dont deliver a package. Then they promise you another date and doesnt fulfill the ofer yet again. This is a fraud company.

    • Manon L

      Date: 26/10/2023

      I ordered lenses (contacts). Its been 2 months and I have not received my order. According to their policy delivery is made within 2 to 4 weeks. Their customer service keep telling me there is a backlog issue at the supplier. I cannot get anyones name at Contact for less. They wouldnt sign their email and they dont answer the phone. I have left several voice messages and they never returned my phone calls. And their policy says No refund. So I am stuck having paid over 300$ for lenses that I never got and may never get !!!

    • Jennifer G

      Date: 27/09/2022

      When I call businesses, I prefer to speak with a live person. * *** ******** ***** ******** *** ******* ******* *** *** **** ** ******** ******* ** ******** **** ** ***** ***** ******. When I called the contact for less people, a friendly voice named Che answered and calmly guided me through the ordering process on their website. As a customer, I felt heard and valued. I placed my order over the phone right away, and my contacts arrived in less than a week. I know they are a small business, but with the service they provide, I believe they will dominate the lens industry. From my experience, they are a fantastic company. I'll stick with them.

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