Business ProfileforAcura of Langley

I recently had the unfortunate experience of purchasing a car from *******'s Acura of Langley and I feel compelled to share my disappointment to prevent others from falling victim to their deceitful practices and subpar service.To start, the safety inspection report provided by *******'s Acura of Langley dealership falsely claimed that the car passed all safety standards. However, upon inspection at a Cadillac dealership, it was revealed that the brakes did not meet safety standards, with the actual brake pads measuring at 2mm instead of the reported 4mm. This blatant lie endangers the safety of drivers and passengers. The engine was vibrating/shaking, which the Cadillac dealership (second opinion) inspected and advised that there was an engine misfire which would require a tune up to resolve. Again, when this was brought up to the Acura of Langley, they dismissed and disregarded.Furthermore, despite the safety inspection report stating there were no leaks from the engine compartment, the Cadillac dealership discovered two separate leaks. This indicates either gross negligence or intentional deception on the part of *******'s Acura of Langley.Adding insult to injury, there are numerous scratches on both the exterior and interior of the car that were conveniently overlooked by *******'s Acura of Langley "virtual walkthrough" prior to purchase.When I attempted to address these issues with the **************** and the General Manager, I was met with dismissiveness and a complete lack of accountability. It is evident that customer satisfaction is not a priority for *******'s Acura of Langley.In conclusion, the dishonesty, poor service, and disregard for customer safety and satisfaction displayed by *******'s Acura of Langley Dealership are utterly reprehensible. I strongly advise against doing business with them, as they willfully take advantage of unsuspecting customers.