Business ProfileforJim Pattison Toyota Surrey

I have brought our 2017 Prius to the *** Pattison Toyota in ********* Surrey location on May 28,2024 around 10am to get a flat-tire with a nail to get fixed and the nail was located where the Bridgestone parallel to the last letter E on the surface of the tire. It was the passenger(right) rear tire had the nail, I left the vehicle and later received a message around ***** noon to come and collect it and paid $74.10 which I use their online system to pay, I was given an invoice saying the cost I paid is for nail removed from rear right tire, I take the car around 3pm ish (had to walk to their service location) and brought it to my wife , an hour later my wife sent me a photo showing the same tire flat again. She had to leave the car away from home. I had to walk to the car to find out the nail was never removed the location of the nail was same called the Jp Toyota Surrey and left couple messages around 5pm no call back. The service done nothing other than pumping air into the tire they never sealed the puncture never removed the nail. This is common knowledge you can drive with a nail in tire only short distance but it has to be removed , yet the same nail in the exact same location is still in there , I have 3 kids that goes different activities and we only have one car when I drop the car to be serviced and paid the cost for the service I expect the proper service to aid the issue has to be administered , JP Toyota dropped the ball here big time.