Cannabis
The Grow House Online DispensaryAbout
This business has 1 alert
Important information
- Advertising Review:
On September 7 and 21, 2023, BBB contacted the business regarding its online advertisement claims:
1. "The #1 Online Dispensary in Canada" and "As a leading online dispensary, we take pride in offering a guaranteed and reliable platform for purchasing premium cannabis flower, all while ensuring a seamless and enjoyable experience for our valued members." The ad failed to provide substantiation that relates to tangible qualities and performance values of a product or service.
2. Advertisers should ensure that testimonials and endorsement are not misleading and represent the current opinion of the endorser. We asked if they have explicit permission from their consumers to post.
3. "When it comes to buying top-quality cannabis in bulk at unbeatable prices, The Grow House stands out as your ultimate destination. As a leading online dispensary, we take pride in offering a guaranteed and reliable platform for purchasing premium cannabis flower, all while ensuring a seamless and enjoyable experience for our valued members." The ad failed to provide any applicable terms and conditions or their price match policy.
The business did not respond to BBB’s request for revisions and clarification in its advertising.Applicable section of the BBB Code of Advertising:
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.