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          Find a Location

          Dapper Labs Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Dapper Labs Inc.

              600 565 Great Northern Way Vancouver, BC V5T 0H8

            • Dapper Labs Inc.

              2900 550 Burrard St Vancouver, BC V6C 0A3

            Business ProfileDapper Labs Inc.

            Computer Software
            Multi Location Business

            Current Alerts For This Business

            Alert:
            The Better Business Bureau (BBB) received consumer inquiry about Dapper Labs Inc. , an online blockchain software company with an address in Vancouver, BC. The customers alleged that they opened two accounts and Dapper Labs Inc. took their access for both of the accounts because of their policies. The consumer was not able to hear back from the company.

            BBB reached out to the business with letters on November 3, 2021 and December 16, 2021 to confirm details about their policies to open and close an account along with their business ownership and location. As of January 11, 2022 BBB has not received a response from Dapper Labs Inc.. The website for the company, https://www.dapperlabs.com/ is still active.

            Contact Information

            600 565 Great Northern Way

            Vancouver, BC V5T 0H8

            Visit Website
            Email this Business

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Dapper Labs Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Dapper Labs Inc.

                600 565 Great Northern Way Vancouver, BC V5T 0H8

              • Dapper Labs Inc.

                2900 550 Burrard St Vancouver, BC V6C 0A3

              Location of This Business
              600 565 Great Northern Way, Vancouver, BC V5T 0H8
              Email this Business
              BBB File Opened:
              16/3/2021
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              24/10/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              So this website that sells online collectibles states in section 5 of theyre terms of service that it specifically doesnt allow bots or people cheating to acquire moments on its marketplace for purchasers. But there is constantly the same users very clearly taking advantage of the system and skimming the marketplace. I can't even buy a moment i want without it being sold INSTANTLY clearly people using some kind of software to skim the market. Particularly users like ************* ******** *** ***********. I've asked in feedback and thru email customer support only to be purposely ignored. They know people are doing it and blatantly violating the terms of seevice and they do nothing!! I even specifically named users that do it and they still allow it to happen. I dont understand how they can violate theyre own terms and allow this to happen. Im being taken advantage of as well as lots of other people by people cheating the system and im tired of being ignored and treated like garbage and loosing out while other people are making money off a scam. This needs to be dealt with and they need to enforce theyre own rules.
              Read 6 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Patrick F

              03/02/2023

              They try so hard to keep you from withdrawing YOUR OWN MONEY. They will label certain parts of your money as "unwithdrawable" I wish I was making this up when I say that their support team literally recommends I buy and then sell some more assets in order to get access to that money. **** * **** ** * ********* will never use again and am actively telling others to stay away. They also charge fees to do any sort of withdrawal including a basic ACH transfer. **** *** ********* **** avoid them at all costs.

              Dapper Labs Inc. Response

              15/02/2023

              Hi *******, were sorry to hear about your frustration with the withdrawal process. The information that was provided to you by our Support Team is correct, any non-withdrawable Dapper Balance that you might have on your account are funds that must be used for purchases and cannot be withdrawn. Typically these are funds deposited into your Dapper Balance from various promotional campaigns. If you happened to deposit funds from connecting a bank account, you will be able to withdraw these funds after they have cleared through the federal banking system (which is typically **** business days). That said, we do offer a variety of withdrawal options depending on which region you are in, some of which will have lower fees. If you have any additional questions please dont hesitate to reach out to our team here: ********************************************************************.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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