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Find a Location

Spocket Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSpocket Inc.

    Drop Shipper Mailing Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    51 complaints closed in last 3 years

    31 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 22/7/2020

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Vancouver, BC V6B 2W9
    BBB File Opened:
    17/4/2020
    Years in Business:
    6
    Business Started:
    19/7/2018
    Business Incorporated:
    6/7/2018
    Accredited Since:
    22/7/2020
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    8:00 AM - 5:30 PM
    Su:
    8:00 AM - 5:30 PM
    Business Management
    • Saba Mohebpour, Director
    Contact Information

    Principal

    • Saba Mohebpour, Director

    Customer Contact

    • Saba Mohebpour, Director
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    51 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    28/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My complaint is no different from many of the other individuals who have made complaints here. Spocket is taking advantage of people. Despite not using any of there services or even trying it out they refuse to give me a full refund. Since they can go back and review everything, they can tell whether customers even used their service. They don't care. They just take the money and run. I would advise others to be very very careful when using or even viewing there site before you end up like many of the other people here. It is a scam. There is a reason why they have a 1 star rating here on the better business bureau. They should be ashamed of this rating but I guess is doesn't matter when you're getting pocket change from scamming.
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carolina R

    1 star

    22/06/2024

    I paid $99.99 for their Empire Package. Had technical issues from the moment I purchased their plan. I contacted support and assigned manager to my account about the issues I was having. For 1 week straight got the same responses, the issue was never fixed. Trying to get a refund and cancel my subscription. It will not allow me to do it in settings. I stated I want a refund and to cancel subscription in my email as well. If they proceed to take money out if my account, I will proceed with legal action. Do not use this company. Horrible customer service, rip off.

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

    BBB reports on known marketplace practices.

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