Business ProfileforMogo

Mogo sent me an offer for $3,500, which was helpful as I needed to purchase some products for my business. I went through the process & submitted all the documents they asked for. They came back asking for the following on one statement; name, address, bank account details, last two payroll dates. The problem here is that they want the last 30 days of ******** **** monthly statements are only available a few days into the next month. Because of this, it's impossible to give the last 30 days of history via a statement, with all that additional data. I sent this all via email to Mogo, and got zero response... just another brand new email asking for the statement. I responded again, attaching the document as requested. No response. Just ANOTHER brand new email asking for a statement. Sent this a third time, and then gave up to try and talk to someone via chat. I spent 45 minutes on a chat trying to get the folks to understand my issue... despite this being in all my emails sent, and the screenshots I sent them to prove the emails, I got zero help from their team. In the end, I asked if they were a scam and got no response. After this experience, I'm guessing that Mogo is actually not trustworthy, and strike me as a very intentionally predatory and unhelpful. Why offer to help people with finance help if you're not going to actually help people? Like, at all.Y'all are infuriating and I want to make a formal complaint. You are not providing the necessary guidance, nor are you listening to your clients.You want a certain kind of statement with certain details on them. To get that, I have to use my MONTHLY bank statement, which is only available after the end of the month. I do not have access to anything for **** as it is not over. Similarly, if I wait until next week to send over the statement, I will have received another payment for July at that point. So, it's impossible to give you what you keep asking for, and I've told you this three times at this point.