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Business ProfileforRove Concepts
Current Alerts For This Business
Product Issues
- Consumers complained that products purchased were not as advertised
- Consumers complained that products were not well made and/or were easily damaged
Delivery Issues
- Consumers complained that the wrong products were delivered
- Consumers complained that damaged products were delivered
- Consumers complained products did not arrive on stated dates
Refund/Exchange Issues
- Consumers complained that they were not given a refund as desired and/or only given a partial refund
- Consumers complained that they did not received their funds back in a timely manner
Service Issues
- Consumers complained that white glove services were not provided in a timely manner and/or as stated
Billing or Collection Issues
- Consumers complained they were charged for services they were not aware of
Customer Service Issues
- Consumers complained they did not hear back from the business despite multiple attempts to contact them
Guarantee or Warranty Issues
- Consumers complained they were having trouble with their warranty claims
We offered Rove Concepts the opportunity to address the above identified patterns, we received their response but the business was unable to remove this pattern of complaints
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 225 34 W 7 Ave, Vancouver, BC V5Y 1L6
- BBB File Opened:
- 29/4/2015
- Years in Business:
- 13
- Business Started:
- 1/1/2011
- Business Management
- Kevin Cheung, Financial Officer
- Contact Information
Principal
- Kevin Cheung, Financial Officer
- Additional Contact Information
Phone Numbers
- (778) 317-2007Other Phone
Email Addresses
- Complaint
- Inquiry
- (778) 317-2007
Customer Complaints
129 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
68 Customer Reviews
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Most Recent Customer Review
Robert G
16/07/2024
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