Business ProfileforVancouver Gold

I follow the price of gold and silver very closely. On May 4th I intended to purchase 2 - 1 ounce gold coins AND 5 - 1 ounce silver non-DNA coins. I called ****** **** ****** at 2 PM to ensure they had the desired coins in stock and received the current costs. I withdrew enough cash and went to *** within 20 minutes. When I went there the clerk ****** immediately took my cash, ran it thru a bill counter and advised me that I had just enough for the 2 gold coins $5783 - no silver coins. I questioned this and reminded her that I'd just called in, got their price, but she said the price changes all the time from head office. I bought the 2 gold coins and left. Looking up the online price about an hour later I found the gold coin price was indeed much lower than her quoted "purchase price", around $2807 (or $5614) for 2 coins. I called back in and she said again the price changes, its out of her hands. I emailed ******************************** ***** suggesting she may simply have transposed numbers but received no email reply from ****** ****.The spread sheet shows the weekly cost of 1 oz DNA gold Maple coins from this seller for weeks surrounding the transaction. As you can see their price NEVER approached the $2891 per coin that I was overcharged. I seek a refund of $169 from the seller.Alternately they can send me 5 silver DNA Maple coins, address to be provided.