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          Burrard Acura Auto Plaza has 1 locations, listed below.

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            Business ProfileBurrard Acura Auto Plaza

            New Car Dealers

            Additional business information

            Additional Info:
            This company is apart of the Dilawri Auto Group
            See all additional business information

            Contact Information

            730 Terminal Ave

            Vancouver, BC V6A 2M5

            Visit Website
            (604) 736-8890

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            730 Terminal Ave, Vancouver, BC V6A 2M5
            BBB File Opened:
            8/8/1989
            Years in Business:
            37
            Business Started:
            1/1/1987
            Business Started Locally:
            1/1/1987
            Alternate Business Name
            • Burrard Import Ltd
            Business Management
            • Dustin Davis, General Manager
            • Nafissa Marketing, Manager
            Contact Information

            Principal

            • Dustin Davis, General Manager
            Additional Contact Information

            Fax Numbers

            • (604) 736-4323
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            21/12/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            ******* ***** 730 Terminal Avenue, Vancouver, BC, V6A 2M5 Subject: Complaint about Auto Acceleration and Key Fob Issue on My Car To Whom It May Concern, I am writing to express my deep concern regarding a series of alarming incidents that have occurred with my ***** *** 2020 Technology Model. I have encountered two instances where the car accelerated without any input from me, which put my safety and the safety of others on the road at risk. Additionally, the car's key fob detection system seems to be malfunctioning, as it fails to recognize the key fob even when it is present inside the vehicle. Firstly, the two incidents of auto acceleration were not only unexpected but also highly dangerous. On July 31st and and September 19th 2023. I experienced an alarming situation when my car suddenly accelerated without me stepping on the gas pedal. I reported the issue several times only to be reciprocated with their unwillingness to address the concern.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            harjit b.

            26/11/2022

            very low level service ,they will *** *** ***.Bought *** ** model ,first want me to wire money after fighting then agreed to take draft. Forced me to get loan from their bank. After 6 monts later all breaks gone when called instead fixing the problem and show good customer care raised questions about my driving pattern.When took car to different machnic he told us all calipers ,rotters gone and have to pay for everything then Acura agreed to give us breaks because they lied that 80% breaks when bought the vehicle. when care was towed there did not show any courtesy to show any responsibility. There manager RASHID WAHED was telling me ''may be you was reckless driver that is why all breaks gone?????? you can see his professional responsibility by raising false assumptions ,Very expensive lesson for me but will deal with it but my trust has been broken badly.

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            BBB serving Mainland British Columbia

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