Business ProfileforSands & Associates
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 301 - 1321 Blanshard St, Victoria, BC V8W 0B6
- BBB File Opened:
- 17/8/2017
- Years in Business:
- 34
- Business Started:
- 14/2/1990
- Business Started Locally:
- 14/2/1990
- Business Incorporated:
- 14/2/1990
- Type of Entity:
- Corporation
- Business Management
- The Manager
- Contact Information
Principal
- The Manager
Customer Contact
- The Manager
- Additional Contact Information
Fax Numbers
- (866) 916-6096Primary Fax
Phone Numbers
- (236) 800-3085Other Phone
- (778) 841-3328Other Phone
- (866) 916-6096
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Norm L
27/11/2023
At first, the experience was great. They were very understanding about our financial issues and seemingly wanted to help us. They prepared all the info for us and set up a plan that was pretty hefty but we could manage if it meant getting everything paid off.
My first concern arose when we had to make the first payment to them before our creditors had agreed to the terms, but as Sands has been in business a long time I mistakenly decided this was an okay and the normal way of doing things. The payments were $950 a month, it was going to be tight making that first payment but we didn't worry about the bills that were covered as they should have gone to those. Then it fell apart, one creditor refused the agreement and as Sands told us we didn't want to file for bankruptcy, we looked for other avenues. Then they started hinting at bankruptcy, which they stated we should not do originally. I started looking for other solutions and luckily found one, when I asked if I would get my 950 back, they said they might have to keep some for fees. Ok. When I asked again, they were doubtful we would get any back. OMG I have bills, I am already in a bind, I have to start over from scratch with someone else and I am out 950. That is a lot of money for my family and we are still feeling it some months later.
While I think Sands probably works for most, I would be very careful about giving them any money upfront. The fact they kept my money for what was a failed attempt at a settlement feels very off to me and I won't deal with them again. Hopefully just more fuel to the fire of maintaining my financial stability going forward. They went from looking like my best hope to hitting my already dire financial needs hard. Even though I was never explicitly told I would lose any money with a failed settlement I probably should have asked more questions. For me, this was a very frustrating and costly experience. I will not repeat.
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