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Find a Location

Connect Hearing has 133 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Connect Hearing

      301-1007 Langley St Victoria, BC V8W 1V7

      BBB Accredited Business
    • Connect Hearing

      1281 Shoppers Row Campbell River, BC V9W 2C7

    • Connect Hearing

      106-1595 McKenzie Ave Victoria, BC V8N 1A4

    • Connect Hearing

      301-2453 Beacon Ave Sidney, BC V8L 1X7

    • Connect Hearing

      406-3555 Johnston Rd Port Alberni, BC V9Y 8K2

    Business ProfileforConnect Hearing

    Hearing Assistive Devices
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/4/2010

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Connect Hearing has 133 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Connect Hearing

        301-1007 Langley St Victoria, BC V8W 1V7

        BBB Accredited Business
      • Connect Hearing

        1281 Shoppers Row Campbell River, BC V9W 2C7

      • Connect Hearing

        106-1595 McKenzie Ave Victoria, BC V8N 1A4

      • Connect Hearing

        301-2453 Beacon Ave Sidney, BC V8L 1X7

      • Connect Hearing

        406-3555 Johnston Rd Port Alberni, BC V9Y 8K2

      Location of This Business
      301-1007 Langley St, Victoria, BC V8W 1V7
      BBB File Opened:
      20/7/2005
      Years in Business:
      46
      Business Started:
      1/1/1978
      Business Incorporated:
      10/5/2010
      Accredited Since:
      1/4/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Island Hearing Services
      • West Coast Hearing Centre Ltd.
      • National Hearing Services Inc.
      Business Management
      • Jeremy Baxter, Managing Director
      • Sarah Wilson, Director of Operations
      Contact Information

      Customer Contact

      • Lola Steel, Executive Assistant to the Managing Director
      • Sarah Wilson, Director of Operations
      Additional Contact Information

      Fax Numbers

      • (250) 383-6664
        Primary Fax
      • (250) 752-2454
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/12/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      David Brady B

      1 star

      21/05/2024

      Yonge and Davisville location: I am very disappointed in Connect Hearing policy of charging with tax over $100 to clear wax out of my ears after paying $8500 for hearing aids from Phonak, that have already had to have battery replaced within 13 months, issues with the actual ear inserts. I regret getting my hearing aids from this company. Original service was very good. These hearing aids are grossly overpriced, and the service is substandard for the price you pay.

      Local BBB

      BBB serving Vancouver Island

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