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Find a Location

Aqua-Tech Pools Limited has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAqua-Tech Pools Limited

    Pool Supplies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/11/2022

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    About Aqua-Tech:  As the leading source for all things home improvement and backyard enjoyment in Winnipeg, we are here to help our customers with every need. From custom pool design and spa installations, to whole house renovations and service solutions, we aim to provide the best service in Winnipeg and surrounding areas.

    With 30+ years of experience, we are proud to have built lasting relationships with local homeowners, trusted vendors and industry-leading brands. Whether you’re looking to elevate the function and enjoyment of your home or you’re in search of guidance from experienced professionals, we are always here to help.

    Products & Services

    Swimming pools, hot tubs, spas, swim spas, plunge pools, decks, hardscaping, landscaping, bathroom renovations, kitchen renovation, pool and hot tub service, pool and hot tub chemicals, patio furniture

    Business Details

    Location of This Business
    1065 Dugald Rd, Winnipeg, MB R2J 0G8
    BBB File Opened:
    15/1/2001
    Years in Business:
    47
    Business Started:
    1/1/1977
    Business Started Locally:
    18/1/1977
    Business Incorporated:
    18/1/1977
    Accredited Since:
    8/11/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    130
    Alternate Business Name
    • Aqua-Tech Pool, Spa and Home Renovation
    Hours of Operation

    Primary

    M:
    10:00 AM - 5:00 PM
    T:
    10:00 AM - 5:00 PM
    W:
    10:00 AM - 5:00 PM
    Th:
    10:00 AM - 5:00 PM
    F:
    10:00 AM - 5:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Ms. Kathi Belcourt, Director of Sales and Ser
    Contact Information

    Principal

    • Ms. Kathi Belcourt, Director of Sales and Ser

    Customer Contact

    • Ms. Kathi Belcourt, Director of Sales and Ser
    • Mr. Greg Cuvelier, Director

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jamie N

    1 star

    13/08/2024

    **** ******** called them to fix a line in my pool and it looks like they did more damage to pool,

    I was told it was *** to do a pressure test and when they were doneIi got a bill for $****, soon as they saw I was mad they offered to fix everything for $***** and would take off cost of pressure test if I went forward, *** **** **** **** ** **** **** *** ******* ***** **** **** **** *** **** ****** **** **** ** * *** **** **** ****

    Aqua-Tech Pools Limited Response

    14/08/2024

    Thank you for sharing your feedback. We genuinely regret that your experience did not meet your expectations and want to address your concerns thoughtfully. After reviewing your case with our team, we would like to clarify that the pricing for the complete leak location service was accurately quoted at $******* + taxes during our phone conversation. This was not just for a pressure test but for a comprehensive service. To prevent any misunderstandings, a detailed email confirmation was sent outlining all potential costs before the service was performed. Following the inspection, a member of our team reached out with a quote for the necessary repairs, in line with our standard procedure. We sincerely regret that the timing of these communications may have caused any confusion or mistrust. At Aqua-Tech, transparency and clear communication are at the core of our values. We are committed to maintaining the integrity and trust that our customers place in us. If you have any further questions or would like to discuss this matter further, please feel free to reach out directly. We are here to assist you and ensure that every customer has a positive experience with our services. Sincerely, Kaitlyn ************ Concierge Service Supervisor Aqua-Tech Pools Ltd.

    Local BBB

    BBB Central Canada

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