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          Find a Location

          Bragg Communications has 27 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bragg Communications

              6080 Young Street, 8th Floor P.O. Box 8660, Stn.A Halifax, NS B3K 5M3

              BBB Accredited Business

            • Bragg Communications

              133 Church Street Antigonish, NS B2G 2E9

              BBB Accredited Business

            • Bragg Communications

              51B-963 Central Ave Greenwood, NS B0P 1R0

              BBB Accredited Business

            • Bragg Communications

              21 Micmac Boulevard Dartmouth, NS B3A 4N3

              BBB Accredited Business

            • Bragg Communications

              9256 Commercial Street New Minas, NS B4N 3G2

              BBB Accredited Business

            Business ProfileBragg Communications

            Telecommunications
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:

            Significant Complaint activity - Billing or Collection Issues

            Contact Information

            6080 Young Street, 8th Floor

            P.O. Box 8660, Stn.A

            Halifax, NS B3K 5M3

            Visit Website
            (888) 345-1111

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            Customer Reviews

            1/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            68 complaints closed in last 3 years

            40 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 26/2/2003

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Bragg Communications has 27 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bragg Communications

                6080 Young Street, 8th Floor P.O. Box 8660, Stn.A Halifax, NS B3K 5M3

                BBB Accredited Business

              • Bragg Communications

                133 Church Street Antigonish, NS B2G 2E9

                BBB Accredited Business

              • Bragg Communications

                51B-963 Central Ave Greenwood, NS B0P 1R0

                BBB Accredited Business

              • Bragg Communications

                21 Micmac Boulevard Dartmouth, NS B3A 4N3

                BBB Accredited Business

              • Bragg Communications

                9256 Commercial Street New Minas, NS B4N 3G2

                BBB Accredited Business
              Headquarters
              6080 Young Street, 8th Floor P.O. Box 8660, Stn.A, Halifax, NS B3K 5M3
              BBB File Opened:
              1/1/1980
              Years in Business:
              54
              Business Started:
              1/1/1970
              Accredited Since:
              26/2/2003
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • EastLink
              Business Management
              • Mr. Jeff Gillham, CEO
              • Mr. Andrew MacVicar, Manager Customer Experience
              Contact Information

              Principal

              • Mr. Jeff Gillham, CEO

              Customer Contact

              • Mr. Andrew MacVicar, Manager Customer Experience
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              68 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/08/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              Eastlink: been without internet since July 22, when there was a nearby lightning strike- ok, so appt scheduled for July 31st, which is a long time to go without internet- esp with me working from home. July 29, they send an email saying the issue is resolved so they’ve cancelled the appointment. I call and explain (again) that the issue has not been resolved- because they had already tried to cancel my appointment once in the interim- I need my appointment- and the problem is outside the house. They then say ok - we will honour appointment- but then I get an email saying new appointment is Aug 11. I’ve been on the phone with about 10 different people trying to explain that THEY made a mistake and I want my originally scheduled appointment. So far nothing but a runaround of very long wait times and dropped calls. In the meantime, we’ve had to hook to phones to do work, plan a family funeral, and our TV sits like a paperweight, with no less than 4 streaming services unusable for the month- this has been a time and money suck, and an exercise in frustration.
              Read More
              Read 67 More Complaints

              Customer Reviews

              24 Customer Reviews

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              Most Recent Customer Review

              Matthew P

              23/06/2024

              June 20, 2024, my 90-year-old father received TWO emails from EASTLINK with the subject lines (1) "Welcome to Eastlink" ("thank you for choosing Eastlink and welcome to the family! Here are the details of the services you have ordered:") and (2) "Confirmation of Your New Eastlink Services" ("Your Eastlink services have changed and we wanted to make sure we get everything right"). These deceptive, false and misleading emails were sent implying my father ordered new services (the word ORDERED is even in the emails) despite him having cancelled Eastlink services and changing to ****** *** MONTHS AGO! This prompted him to be worried he was being charged $120 monthly for Eastlink services he never ordered as the emails contain an invoice-like bill with monthly charges and services listed. This practice has been reported to the ***** *********** ******* ****** ** *** ******* ************ ** ******* *** ******** ********* *********** ****** (the two emails also did not have UNSUBSCRIBE links which is legally required under CASL). EASTLINK SHOULD BE ASHAMED OF ITS DISHONEST BUSINESS PRACTICES!

              Bragg Communications Response

              25/06/2024

              Hi Peter, thank you for taking the time to share your father's experience, it certainly doesn't seem like the type of experience we strive for with our customers. Those emails are generally only generated automatically when an order is placed so I'd like to investigate to better understand what happened here. If you'd be willing to share your father's address with us privately at [email protected] I would like to make sure that there are no issues, or that if there are, we address them right away. If you are authorized on your father's account we would be happy to reach out to you directly as well once we've had an opportunity to review. Thank you again for your time. ****** ******** Manager Customer Experience Eastlink
              Read 23 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Atlantic Provinces

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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