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Business Profile

Delivery Service

Tforce Logistics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

This profile includes reviews for Tforce Logistics's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tforce Logistics has 3 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 66 Customer Reviews

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    Review Details

    • Keon Y

      Date: 19/12/2024

      ** * ***** **** ** ******** * ***** * *****. Ordered a package from ****** and UNFORTUNATELY they use them!! They delivered the package to the wrong address and have been giving me the go around for the last week!!! They send you to a call center in India and they dont know anything and cant help with anything. ******* * ****** *** **** **** ** * ****** ***** ****** *** **** ******

    • Anna C

      Date: 06/12/2024

      **** ****** Horrible experience. I bought ******* from ******* and unfortunately they use this ***** ****** ** * company to do their deliveries. It should have been delivered on Dec 2, the package got an exception (whatever that means), delivery date got rescheduled to Dec 3, then 4, then 5… now there’s no delivery date on the tracking page. I called ******* but they were no help, I called TForce and surprise surprise, no help either. I don’t know if the package is lost, if it’s stolen, or if it will ever arrive. Never again. * ***** **** *** **** *** ***** ** *********

    • Jason C

      Date: 16/09/2024

      **** ** *** ***** ******** ******* ***** **** ****** ****** ****** Both tforce amd ****** are giving me the run around for a jacket I purchased. It was suppose to arrive on Sept 12 2024 ETA. And still have not received it yet. Says on email my package is on the way. Still nothing. It says shortening Sept 12th. What ever that means. ****** is telling me there waiting on tforce to pickup my package and tforce is saying there waiting on ****** to send it????????. Customer service on both ends are saying absolutely the same thing. **** **** **** ****** ****** **** ****** ** **** *** ******* ** * ***** **** **** * ******** ****** *** **** * ****** Than to find out the the call center for Tforce is not in ontario ** ** ** *****. *** * *** *** ***** *** *** ** **. Than I was told by some guy from tforce in ***** that a woman would call to explain its not tforce fault it's ******. Still waiting for the call. ** *** * ******* ** **** *** ********** *** **** ******. I called back tforce *** ****** to speak the supervisor AGAIN and he is no where to be found. ******** ** **** ** *** ********* *** ******** *** ****** **** ******

    • Ewan B

      Date: 24/04/2024

      This is the ***** shipping company that I have ever had the misfortune of dealing with, they couldn't deliver a package to their own home! I live on a secondary provincial highway and for three weeks the tell me they can't find the house after multiple calls and emails detailing the exact location and the eventually return the package to the sender! ** *** *** **** ******* *** ******** ** *** **** * ******* ** ** **********

    • heather c

      Date: 13/03/2024

      ******** company with no actual customer service agents, when inquiring about a package that has been missing for a week the only reply I can receive is an automated response. I received a notification that my package was undeliverable due to blocked access (I was home all day, no access to the house was blocked) and now the package is missing.

    • Zivit F

      Date: 06/03/2024

      *** ****** ***** my $350 worth package, never to be seen again. When I filed a complaint with the company, both times the reps provided me with a photo the driver uploaded. Same photo of the package on a piece of concrete that looks nothing like the front of my door. This company is *******, questionable, and *************. **** *** **** *** ***** ******* ***** **** ******** ******* ************* **** **** **** **** **** ***** ***** ******* *** **** ******** *** *** *** ** **** **** ******* *** *****. And good luck getting ahold of them.

    • David G

      Date: 12/02/2024

      Absolutely horrendous service, both customer service as well as delivery. Had a package shipped from Etobicoke to Scarborough to a **** *** commercial business and they couldn't even deliver during hours of operation. I then proceeded to get an email asking me to send the hours of operations for a store I don't run. How to you run a logistics company without knowing what is residential and what is a commercial delivery. What should have taken a day is now taking a week to deliver. **** ** *** **** ****** ****** ***** **** ****** *** ***** ***** ******* ******** ****** would never recommend to anyone ********* ** ***** *****

    • Christine T

      Date: 04/01/2024

      This is ridiculous. ******* is using TForce and every single time I make an order I receive a message from Tforce saying they were somehow "unable to deliver". All while I am at home, close to my door, and my camera overlooking both my door as well as the street in front of my house shows that absolutely no truck came by to deliver. And it's not like I live in some remote boonyland hard to access place. Regular street, close to highway, regular house, nothing hidden, no buzz code, no gate nothing. Every time I message them to complain I explain everything, and they have the nerve to not read my message at all and email me that "the driver was unable to access". Its just ridiculous.

    • Renee O

      Date: 07/12/2023

      ****** ** * ******** ******** *** ** I ordered some *** shoes *** ** ****** *** ********* and it’s one excuse after another with them. * ******** **** **** **** *** * ******** ******** I asked if I can come and pick up my package since the delivery driver has every excuse possible as to why they are not getting here just to be told NO! I am definitely reporting this company!

    • Dani S

      Date: 03/12/2023

      ***** ****** ******* ******** I was shocked to learn that the reputable company that I've ordered from often uses this logistics company: I have never had an issue with receiving ordered products on time until recently, where I'm still awaiting a delivery (after it was purchased and sent as an expedited parcel). The level of customer service - or lack thereof - at Tforce is appalling. It's uncertain whether their representatives *truly* have zero access to details regarding packages and shipments going through their company; if so, this needs to be remedied so that the barest minimum of assistance and reassurance can be provided; if not, they seriously need to consider training their representatives adequately. The tracking on their website is just as bad, with the delivery times and dates regarding reception at their facilities changing in the middle of the night - but only after days have passed with zero updates. Now, after opening an "investigation" through the company ordered from, the package has magically been received and is ready for deliver. There was no attempt to contact me upon delivery so the package was undelivered... at 21h30 at night mind you, as they granted a delivery window extending to 12h30 AM. I will not be ordering from any business that employs Tforce going forward.

    Tforce Logistics is NOT a BBB Accredited Business.

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