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Business Profile

Express and Transfer Services

Loomis Express

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This business is NOT BBB Accredited.

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18 Customer Reviews

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  • Dean F

    02/12/2024

    Loomis/********** shut down their depot in Medicine Hat, Alberta which leaves no way for out of town people to receive their packages! My ****** orders that are shipped with this company need to all be sent back as I have no where to pick up my packages as I live in a rural area 10 minutes outside the city.

  • Raymond B

    25/06/2024

    Delivering for ******** ****** ****** Second time full delivery to door was not completed. Driver called up and claimed to be "unwell" and declined to deliver to door, as claimed and paid for to ***. Why do companies use these agents who do not fulfill the contract of full delivery?

  • Melissa K

    03/05/2024

    ********* ****** ** * ***** They claim their drivers attempted delivery and then when they could not locate the house on ****** Maps, they **** and said they asked at the Town Office for directions to the house. I work at the town office, and their driver never came here. *** ******** ** ***** ** ***** ******** ****** ********* *** *********** ***** ******* **** *** **** ****** **** They do not even attempt to deliver packages, **** ** * **** ****. Trying to deal with *** (because they're the ones that subcontract out to Loomis for rural deliveries) is impossible. I guess they don't mind paying for a service that is not actually being provided. ** *** **** * ****** ** ******* ** *** *** ******* ** *** *** ***. ********** *** *** **** ** ******* ******* *** ****** *** **** ******** ** **** ** *** **** ****** *** ********** ******* **********

  • Rabia K

    09/04/2024

    They have my package from last week still not delivered, third quality services , no agent is responding . ***** *** ***** *******

  • David W

    22/11/2023

    Loomis in Regina has been a terrible experience with packages being thrown in the snow and left without having someone sign off. Items are damaged and very poor service in general. - *** ********* ** ****** ** *** ***** **** ********* ** **** *** **** ****** *********** **** *****

  • Mae C

    04/11/2023

    * ***** ********** *** **** ******* ** ***** **** *** ****** ** ***** ******* ** ****** ******** ************* **** ***** ** ******* ********** **** ***** ******** ********* I recently ordered a BIG PURCHASE, and THIS COMPANY GAVE AWAY MY PACKAGE TO SOMEONE ELSE!!!! Whom by the way DOESN’T EVEN LIVE IN MY BUILDING!!!! I have the signature to boot!!!!! It has been two weeks now and I HAD TO GET THE POLICE FORCE INVOLVED BECAUSE THEY WOULDN’T EVEN TRY TO RETRIEVE MY PACKAGE!!!! *** ******* ****** ******** ** * **** ********** Customer care wouldn’t answer any of my questions, wouldn’t let me talk to the driver, wouldn’t let me talk to a supervisor. They only would tell me that the GPS said they were at the right address. Well they probably were parked in the right area, *** * ******** ** ******* ********* ***** **** ******* ** **** ******** *** ***** *** ************** ** *** **** **** **** ******* *** *** ******* ** **** ***** ***** ****** *** **** ***** ** ******** ***** *** *** **** **** ** *** *** ****** *************** **** ******* ****** ** **** **** *** **** ******** ******* ******* ** **** ** *** ************

  • Xavier B

    01/10/2023

    Their service is such utter garbage **** * ***** **** ********** *** ******* ***** ** ********* Their customer service is non existent and their website is absolutely useless. There is no way to actually contact someone that can help you. They went by my house two days in a row and left their ****** stickers and I had no way of telling them to leave my package in the back. I finally had to drive 2 hours to get my stuff because after two attempts they leave your stuff at a random *** warehouse. I can't explain how frustrating dealing with this business was. * ******** **** ** ***** ****** ** **** ** **** **** **** ************* ***** **** * ***** ** * *****

  • Marc R

    11/08/2023

    Unacceptable! Never got delivered. Still got charged. ************* * **** *** ** * ** * *** **** ** *** **** ** **** ******* I ordered a tool from Alberta to ship to Vancouver Island Port Albernie. We were told 2 day shipping. The package was in Vanvouver for over 1 week just sitting in the wearehouse. After many phone calls we got a trace to help locate the package. It got shippied to Nanaimo. We were told on many occasion that the package would arrive today... 14 todays later package still in the warehouse in Nanaimo. 15 days later we had to make arrangement for someone to get the package pick up for us. Nanaimo is a over 1 hour drive from our place.

  • Matthew S

    13/07/2023

    Never delivered my package, sent it back to the sender almost immediately, and terrible customer service and experience. They are unreliable and terrible to deal with.

  • Janet T

    15/06/2023

    Terrible service. I will be asking my suppliers to use a different courier from now on.

Customer Review Rating

1/5

Average of 18 Customer Reviews

Contact Information

200 Westcreek Blvd

Brampton, ON L6T 5T7

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(855) 256-6647

BBB Rating & Accreditation

F

This business is not BBB Accredited

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