Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Clearance Appliance Outlet has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Clearance Appliance Outlet

              A - 22 King St Dundas, ON L9H 1B8

            • Clearance Appliance Outlet

              22 King St Dundas, ON L9H 1T7

            • Clearance Appliance Outlet

              22 King St E Dundas, ON L9H 1B8

            Business ProfileClearance Appliance Outlet

            Major Appliance Dealers
            Multi Location Business

            Current Alerts For This Business

            Out of Business:
            BBB attempted to send correspondence to 22 King St E, Dundas, ON L9H 1B8 & 22 King St W Dundas, ON, L9H 1T7. Our mail was returned as undeliverable from these addresses. We were unsuccessful in contacting the company by telephone, resulting in the BBB not having complete and current information. If you have information that would assist your BBB in developing a report, please speak with a BBB service advisor.
            Pattern of Complaint:
            BBB files indicate that this business has a pattern of complaints concerning product and service issues. Specifically, consumers allege that the business is misrepresenting the quality of their products and selling defective appliances. Additionally, when a request is made for a repair or service, the business does not follow through on promised appointments or does not respond at all. Reports also indicate that the business has ignored or blocked phone calls.

            On February 18, 2020, BBB submitted a written request to the company encouraging them to address the pattern of complaints. BBB has not received a response to date.

            Contact Information

            A - 22 King St

            Dundas, ON L9H 1B8

            Get Directions
            Email this Business
            (905) 536-5019

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Clearance Appliance Outlet has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Clearance Appliance Outlet

                A - 22 King St Dundas, ON L9H 1B8

              • Clearance Appliance Outlet

                22 King St Dundas, ON L9H 1T7

              • Clearance Appliance Outlet

                22 King St E Dundas, ON L9H 1B8

              Location of This Business
              A - 22 King St, Dundas, ON L9H 1B8
              Email this Business
              BBB File Opened:
              5/8/2015
              Alternate Business Name
              • King Appliances Dundas
              • Dundas Electronic Repair
              • Discount Appliances
              • Canadian Appliance Liquidators
              • Best Buy Appliances
              • Appliance Deals
              Contact Information

              Principal

              • Mr. Mike Sutton

              Customer Contact

              • Mr. Mike Sutton
              • Mark ,
              • Mark ,
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/06/2022

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Purchased a used "like new" washer from this store on may 10th even though his invoice was dated May 14th. E-transfer will conform the May 10th date. I've paid $300 for the washer with warranty and and additional $130 for delivery and installation plus the removal of the old washer. My tenant and I waited the entire Saturday for delivery that never happened. Even after I drove to is store on 22 King St, Dundas, ON around 2 PM at which time he came up with a story where his drive was stuck in st-Catherine due to an accident. He gave me his word that it will be delivered before 6 PM. 09:00PM still nothing. Few days later, another person, that supposedly was the delivery person, called me to let me know that they will deliver it. out of the blue, just like that. I had to leave my work to attend the delivery. once again nothing happened. I called the delivery person, and they indicated that they left it outside because no one was home... I couldn't believe what I just heard. since I was home waiting for them. I asked him to confirm the address, and of course it was the wrong one. the driver promised he will go back after a delivery , to pick it up and drop it off. he never did. I then went to the "wrong" address where it was left, and was just in disbelieve. it was a damaged machine, banged up, scratches, rust, and the door didn't even close. I called the delivery man and the store owner to inform then that I won't accept such garbage and a full refund is expected. It took them over 3 days to pick up that "damaged" washer from the wrong address, and never returned my calls and texts. ******************************************************************************************************************************************************************************************** If I can get the full amount of $430.00 t********************************************************************************************************************************************************************
              Read 6 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Samantha S

              04/07/2022

              This man ********************** gave me a broken appliance. Didn't hold up his end of the deal at all: and then when I tried to contact him he blocked me *************************************************************** *********************

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.