Reviews

This profile includes reviews for LendDirect's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LendDirect has 13 locations, listed below.

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  LendDirect

  6 - 2200 Queen St E Brampton, ON L6S 4G9

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  LendDirect

  E3 - 518 Centennial Pkwy N Hamilton, ON L8E 0G2

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  LendDirect

  28 Simcoe St N Oshawa, ON L1G 1A1

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  LendDirect

  1 - 93 Dundas St E Mississauga, ON L5A 1W7

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  LendDirect

  2 - 1390 Neilson Rd Scarborough, ON M1B 0C2

Review Details

• Review fromCanimlakebc

  Date: 07/05/2025

  1 star

  Canimlakebc

  Date: 07/05/2025

  **** ***** ** * **** *** ****** ** **** **** *** ******* ** *** ***** I got a 6,000 like of credit. During the middle of my repayments they sent a letter increasing my rate! Which I never signed a contract for! How can a place sign a contract and then raise the rates whenever they want? Then when I got my payment *** enough down. They changed my payment amount, again without even contacting me. Making my payments so small it all went to interest and the amount I actually owed was increasing every month! I paid Lend Direct off as fast as I could. I will never use their services again. ***** ** *** **** *** ***** ***

  LendDirect

  Date: 14/05/2025

  We understand your frustration and truly appreciate your feedback. Part of being a responsible lender is making sure our customers fully understand any interest/fees associated with their loan, along with the loan terms. All this information is detailed in the loan agreement, and before making any change to rate or fee structure, we provide 30 days' notice, in accordance with the agreement and consumer protection requirements. If you have any other concerns or questions please feel free to give us a call at ###-###-#### or send us an email at ***************@**********.ca.

  Canimlakebc

  Date: 15/05/2025

  That is such a generic AI written response. You increased my rates even though I never missed a payment. Almost charging 49%! I see no response that when I got my loan paid down enough, you changed my monthly payments. That they were so small without my knowledge that I was only paying interest and no principal on the actual amount. Actually increasing what I owe every month! For months before I found out! Absolutely atrocious to do that to people trying to keep them paying you back for as long as they can. ** *** ****** ***** **** **** ********

• Review fromSebastien L

  Date: 04/08/2023

  4 stars

  Sebastien L

  Date: 04/08/2023

  The service is convenient. The interest are high. I whish they had options where your interest go down after a certain amount of time using the service. And also you should be offered promotional services and line of credit increases. Overall I don't have complaints about this company.

  LendDirect

  Date: 29/09/2023

  Thanks for the feedback and for choosing LendDirect! We will forward your review on to our management teams. If there is anything we can do to improve your experience, please send us an email at ***************@**********.ca or give us a call at ###-###-####

• Review fromDiane V

  Date: 28/06/2023

  1 star

  Diane V

  Date: 28/06/2023

  Had a loan that was to be paid the last day of every month..on May 30th ** *** ****** **** *** wasn't able to make the payment on the 31st...someone calls me everyday from 4 different numbers wanting their money even after calling them and letting them know I couldn't do anything until June 30th...** **** * *** ** ******** * ***** * *** ******** ** ************ **** ** ***** * ****** ** *** **** **** **** *************** * ******** ********* *********

  LendDirect

  Date: 26/09/2023

  We're sorry to learn about your experience. Thank you for letting us know about this. Rest assured we take these reviews seriously and it will be passed along. In the interim, we suggest that you contact our Customer Relations department at ###-###-####, or ***************@**********.ca who can assist you further.

• Review fromShayle H

  Date: 21/12/2022

  1 star

  Shayle H

  Date: 21/12/2022

  ********** ************** *** * ***** ** **** *** ****** The first few months were fine I was only paying a small amount and most of that was going towards my loan payment. Months later I am paying 200 per month where $40 of that is going toward my loan and the rest is going to them. ****** ******* ** *** ****** ** ******** Aside from that I called to defer my payment for Christmas and the payment came out anyway. After calling them about it I was told * *** ***** and they will not send the payment back that was already agreed to be deferred. After speaking to one person my phone I lost service and I got cut off. When I recalled them the worker complain to me about hanging up on them *** *** * **** **** *** ****** **** saying that there’s absolutely nothing we can do and reminding me that I’m the one that “hung up” ********** ************** and all they do is raise your price over months until your paying them over 50 % of your principal loan

  LendDirect

  Date: 12/06/2023

  We appreciate the feedback and will use it to improve our Customer's experience. Rest assured we take these reviews seriously and it will be passed along. Part of being a responsible lender is making sure our Customers fully understand any interest/fees associated with their loan, along with the loan terms. If you would like to discuss any of these details further, our Customer Service Team would be happy to help. Please feel free to contact us at ***************@**********.ca or give us a call at ###-###-####.