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Business Profile

Audio Visual Consultants

Voices

Reviews

Customer Review Ratings

2.25/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromB. W.

    Date: 25/03/2025

    1 star

    B. W.

    Date: 25/03/2025

    This may have once been a legitimate company, but it has fallen into Scam-Land. I worked on a job through Voices in November of 2024. Payment was due within 2 months. It's now been 4 months and still no payment! I had to get my lawyer involved before they would even send out an update, thereby breaking the contract that we both signed.

    Voices

    Date: 01/04/2025

    Hi ********,Thank you very much for sharing your feedback with us and for your patience while we looked into this with our team. We sincerely apologize that this process has taken longer than we anticipated.Our team has now contacted all the talent involved with this project to let them know that the project has been delayed due to pending feedback from the client.Our team remains in active communication with the client while we await their feedback. Unfortunately, they do not currently have a timeline on when this will be resolved, but the team managing this project will keep in touch with you and let you know as soon as more information is available. Again, we sincerely apologize for the time this has taken and we thank you for your patience.

    B. W.

    Date: 27/04/2025

    Any update?? It's now been over SIX MONTHS since I was supposed to be paid and your company hasn't responded in a month. Where is my payment that I worked for, submitted amazing work for, and have been waiting SIX MONTHS for??Like I said before, don't work for Voices. You WILL be scammed and you will not receive the money you work for.
  • Review fromPerjen T

    Date: 13/06/2024

    1 star
    I’ve attempted to get in touch with anybody from this company’s team for months to REMOVE MY PERSONAL INFORMATION IMMEDIATELY. They have my picture and legal name on display and I need it removed off of their website. I have zero affiliation and have never done any work with Voices.
  • Review fromAnn T

    Date: 11/10/2023

    2 stars

    Ann T

    Date: 11/10/2023

    Customer loyalty to this site meant nothing. Premium membership since 2016. Pay them top dollar just to have the privilege of viewing "available" jobs. Work hard on auditions only to see them go into "deciding" or "completed" mode so quickly that it looks like they already had someone lined up for the project--maybe internally within their company--and posted it as a formality. Brokerage fees were added to every quote before you were even shortlisted or awarded the job. SO....hundreds of dollars for yearly membership. We will then charge you brokerage fees so you never get what you quoted to the client until Voices gets their cut from you! They are charging clients to post the jobs, charging struggling voice actors to "look at and apply" for jobs--surrounded by volumes of competition. And at the end of the day when you ask for 50% off the $499 outrageous membership fee, you are turned down. Let's just let this loyal customer go--no damage control, not working with them to make it affordable, nope. Just proof that the bottom line is way more important to them than the customer. Thanks for killing the dreams of educated voiceover talent. Very disappointed. Shame on you, Voices.

    Voices

    Date: 18/10/2023

    Hi Ann, Thank you for sharing your feedback with us. We’re sorry to hear that this is your assessment of Voices. As you know, our premium membership, which does come with a cost, provides daily job opportunities that match a talent’s profile and skill set, sent to them directly. As a business, we do charge a 20% platform fee to talent (calculated against their client-facing quote) and a 4% or 6% processing fee to clients depending on the client’s payment method (calculated against their job’s total cost pre-tax). Talent are able to adjust their quote when responding to jobs to see what their take-home earnings would be if hired for that job, and we show right there, based on the talent quote, the amount that the client will pay. We also show in this same spot what the platform fee would amount to, so that the talent has all the information. Our goal is to connect clients with the best talent, and talent with the best job opportunities to make any fees worthwhile. We do have many talent members making a successful full-time living on Voices. The premium membership fee also ensures that the premium talent on Voices are at the professional skill level required to meet the needs of clients, which helps to ensure jobs are hired and to ensure that clients continue to come back to Voices to post more jobs. All this being said, we continue to look at pricing and the ways we can improve this element of the customer experience. It’s true that sometimes clients do not listen to all the auditions that have been submitted for a job, particularly if a job has a very short turnaround time and they find the talent they’re looking for quickly. We know it can be discouraging when this happens. We encourage talent to recognize this as part of the overall auditioning process and to audition as often and as quickly as possible for opportunities. The guest membership does allow clients to privately invite you to jobs, but you’re correct that this is a more challenging way to book work on Voices. For both the premium and the guest membership, ensuring that your profile and your demos are fully filled out and tagged properly maximizes the possibility of being invited to a job. Our team is here to support you and to provide any assistance. Our talent success specialist has also reached out to you to let you know that our Black Friday sale is coming up and that will offer the premium membership at a reduced price. We wish you all the best and hope that you continue in your voice over journey.
  • Review fromCHARLES L

    Date: 22/12/2022

    5 stars

    CHARLES L

    Date: 22/12/2022

    As a long time voice actor, I have tried many different voice over sites. Some are better than others, and I have let many drop by the wayside, but I have stayed with Voices.com. The main reason is I have booked many jobs with them - it is always profitable for me to be a premium member. But there is another reason, one that makes Voices.com completely unique: they truly make an effort to help you be successful. They offer free seminars and programs to help increase your bookings. And today, I spent about a half hour on the phone with senior Account Manager **** ***** going over my auditions one on one and getting some very good advice about how to improve them. Incredibly, there was no charge - it was a courtesy they offered me via email, stricrtly to help bump up my bookings. That impressed me - it's never happened before with ANY service I have belonged to. Thanks ****. I'll be sticking with Voices.com.

    Voices

    Date: 09/02/2023

    Hi Charles, Thank you so much for taking the time to leave us this wonderful review. Our apologies for not responding sooner - for some reason we didn't receive notification that a review had been left. We're very happy to hear that your experience on Voices has been such a positive one and that you've found the seminars and programs helpful. We'll also be sure to pass along to Evan that his advice was so valuable - we know he'll be happy to hear that. Again, thank you for taking the time to write and to share your experience. We wish you all the best as you continue in your voice over career. We're glad we're able to be a part of it.

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