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Find a Location

Bear Property Cleaning has 1 locations, listed below.

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    Business ProfileforBear Property Cleaning

    Cleaning Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    403 - 500 Springbank Drive, London, ON N6J 4G6
    BBB File Opened:
    13/9/2019
    Years in Business:
    7
    Business Started:
    1/1/2017
    Type of Entity:
    Corporation
    Business Management
    • Mr. John Barton, Owner
    Contact Information

    Principal

    • Mr. John Barton, Owner

    Customer Contact

    • Sarah Barton, Owner
    • Mr. John Barton, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    16/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    May 13th 2024 this company was cleaning the gutters for my neighbors' property. While they were cleaning it in the mid/late afternoon there was a significant amount of sludge/debris from the ***** that splashed all over my wife's new car.***, the employee, came onto our property with what looked like a leaf blower blowing off the driveway & walking around our vehicles. My wife, WAS HOME and not made aware of what had happened came out to ask who he was and what he was doing. *** then admitted what he had done and was suggesting just rinsing off the cars with "what he had in his tank". We have no idea what if any chemicals he had in there we said no. I left work early to wash the car - there is significant issues with the paint that needs to be addressed.I talked with *** on May 14th and let him know that I work at a dealership that does this work and offered to do it for what my employee pricing would be, he thought the pricing was too high and asked to talk with his boss and he indicated his boss would be calling me the next day. May 15th *** calls and when we speak he states that after sleeping on it, it is their decision that the problem with the paint is OUR FAULT because we didnt let him rinse off the debris blown all over her car/our property - I am no longer offering a pricing discount and have reached out to some bodyshops to get an independent quotation.When I spoke to ****, who indicated he was the boss he was extremely rude and said you should keep the little woman of yours on a leash and described that my wife was swearing at ***, which after reviewing and listening to the cameras mounted outside of our home is a complete lie. My wife, nor anyones, should be spoken about in that manner and **** went further and lied about contacting my employer and stated to me that my job was insignificant and they were about to fire *** have reached out to our insurance company but are expecting any and all fees to be covered by the company.
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    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Western Ontario

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