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Business Profile

Appliance Sales

Camjo Appliances

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:22/02/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Aug 23 - Paid for appliances in full Aug 27 - came with silver appliances (wrong colour) Aug 29 - suppose to deliver - no show Aug 30 - came with scratch and dented washer and wrong model dryer Sept 8 - said we would have appliance the following Monday. Sept 14- said we would have appliance the next day or the weekend Sept 22- said you had 2 brand new appliances in a box for us and you would deliver on the weekend. Oct 6 - said you had a brand new washer in a box for us Oct 25- said you would have it wrapped up the following week. Nov 30 - said you were going to deliver. No showed. Dec 1 - You ordered just the dryer said you would deliver Wednesday or Thursday. Sun Dec 10 - delivered even worse scratched and dented appliances. no brand new in the box appliances. Dec 11- suppose to refund $500 of $1000 - didn’t Dec 12 - suppose to refund the remaining $500 . Still $0 has been refunded No more communication with Chris. He will not answer phone calls or text messages

    Business Response

    Date: 05/03/2024

    I will resolve with client I will refundb$1000 ***** ******* **** ******************

    Customer Answer

    Date: 05/03/2024


    Complaint: ********

    I am rejecting this response because:
    This is the same story we have been getting since December 2023. Still not a nickel has been reimbursed to us. **** ** **** we paid in full for these appliances since Aug 2023. After paying for these appliances, we couldn’t reach Chris from camjo appliances ******* ** *** ** ********* ** ******** ******* *** *** ****** **  ********* ********* 
    This has dragged on for 7 months now. We have been more than fair and understanding with Chris from camjo appliances. We want a full refund, *** ******* **** ** ** **** **** ******** 

    Sincerely,

    ***** *****

Camjo Appliances is NOT a BBB Accredited Business.

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