Business ProfileforBlinds To Go
At-a-glance
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Business Details
- Location of This Business
- 3235 Dundas St W, Mississauga, ON L5L 5V7
- BBB File Opened:
- 6/6/2016
- Additional Contact Information
Fax Numbers
- (905) 607-6350Primary Fax
Phone Numbers
- (647) 500-9248Other Phone
Website Addresses
- (905) 607-6350
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Sricamalan P
2 stars13/03/2022
I was given a 30% discount. Subsequently, I learned about the handy feature of Top-bottom/Bottom-up blinds. As I'm blind, I missed the visual clues and virtual consultant didn't mention any of additional options other than decorative and additional colour blinds.
When I asked to add Bottom-up ones for two rooms, the cost doubled, even with just two of the blinds.
The consultant refused despite my request to explore more percentage of discount. But I kept receiving email promotions offering 50-60% for Boxing & after year-end season sales.
Due to installation delay for 2 special order blinds and one due to mix-up of measurements, I was promised temp blinds for privacy but none were delivered. I was told installer didn't have time to get them on his way.
I decided to pay for measurement & install service to avoid glitches, especially being blind.
Per invoice dated Nov. 30th I never received the invoice the Cust. Serv. rep referred to at the end. I was expecting two special featured blinds to have handle holders. The measuring guy asked me my preference for the cords on which side, I was expecting the cords and handle holders as per the invoice.
For reference purposes, since I'm blind, I couldn't verify or relate to any of the videos or visual information. Unfortunately none of the blinds had either handle holders or cords, therefore making it inaccessible for me. Mainly because the blinds go side to side as see/saw
I've been continuously asking for a solution for this problem or for a refund. The Cust. Serv. only willing to refund $133 of the installation charges while ignoring their many mess-ups, the hardships I went through and now stuck with impractical blinds, which make the rooms not esthetically pleasing *********************
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