Customer ReviewsforHometurf Lawn Care Inc

The lawn service is poor. I have got more weeds than I had earlier especially the flower bed. Also I had taken a package for a year. But apparently the service is auto renewal if we don't cancel it. so had to pay additional 200$ to cancel it. ** ** ******* **** *** *** ********* *** ********

At the start of the season Hometurf came and applied fertilizer to my lawn without my consent. I did not want them to treat my lawn this year (2024) and did not realize that if you had them provide lawn service last year you had to notify them that you did not want it done this year. Upon their 1st service I contacted them and said I did not want their service for 2024 and that I would not pay them for a service that I did not sign up for. Ever since I have been receiving emails telling me about my outstanding account. Each time I have explained through email that I did not consent to the application/service. At this point I feel I am being harassed by Hometurf. I refuse to pay for the application because I did not consent to it.

I have been charged twice now for services that were never completed. We have cameras on our property so we know when someone shows up. We received post-service invoices for something that apparently happened when no one actually showed up. When I called the first time to ask why, it sounded like a call center in India. No apology, just someone saying they will reschedule the service. A month later and still no one has come back. This past Friday we received another invoice saying that someone came and did work. Again, no one actually showed up to do anything. **** ** ****** Contacting this company has gotten no results.

Terrible service. ******** *********. Our lawn got progressively worse. They tried to ***** me into another year of service and only agreed to cancel when I left a ******** ****** review, which I will not amend because every word of what I said was true. ***** ****** *** *** ******* ***** ** *** ****** 

Absolutely horrible service and horrible customer service. The kids that they have doing it are not doing this company justice. They do not do their job. I have property cameras and they say that they do it . Takes literally three minutes and that is with putting the bill in the front door. My lawn had never looked so terrible. I had to call every time they came and said they applied a service and the same story someone will be back and never came. * ***** ***** ********* **** *****

** ***** **** ********* ********* *** **** *********. I paid for the most expensive package over $600. On every single application (so six times)my surveillance cameras captured the employee either improperly applying the product or simply not applying any product what so ever. Every time I had to contact customer service to insist the application be redone. Today my fall fertilizer consisted of the employee arriving at 8:33am, walking the perimeter of my property with his spreader and leaving at 8:36am. Three minutes to apply fertilizer to a lot measuring 66’ by 150’. The summer fertilization was the same with the exception that the employee actually dumped the contents of his spreader on my lawn burning the grass. I emailed the management and called customer service requesting someone from management contact me and surprise no one did. ***** ***** **** **** *** ***** ** ***** ********* *** ** *** **** *** ******* ** ************ ******* ** *** *** **** **** *** ********  I have video proof of this **** and yet they offer no explanations as why this is done on every single application. In addition my package included four bags of lawn seed only two of which I actually received. **** **** **** **** ******** ****** *** **** ***** ****** ****

Terrible work and terrible service. They burnt my lawn in several places by over-fertilizing. I also paid extra for the anti-grub pesticide but grubs are still a problem. When I called and e-mailed to complain, they ignored me. My requests for partial refund for cancelled services were also ignored. They continue to send me e-mails to sign up again, even though I have unsubscribed several times. This is a company focused on sales, not service. * ********* *** **** **** **** **** ********

**** **** cancelled then they showed up did application and wanted money i kept my email i sent and later phone conversation and they still r harrassing me /when they waant me in court they r in for surprise with my documation avoid at all costs plus lawn got worse

The service they provided was terrible. They actually burned my grass but left the weeds there. I called them and complained about the services. I asked to be removed from their automatic renewal. In spite of my request, next year they came on my property while I was out of the country, burying my mom, and they claimed they treated my lawn. When I returned, I called them and explained the situation. I refused to pay for a service that I didn’t order. It’s been 2 years since they have been harassing me for the payment. ***** ******** ******* ***** ********…

I am very pleased with my lawn care with Hometurf, this is my 2nd year & my grass looks amazing!! Definitely recommend to family & friends ??