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          Aramex Canada Inc has 1 locations, listed below.

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            Business ProfileAramex Canada Inc

            Logistics

            Contact Information

            5810 Ambler Dr

            Units 14 - 15

            Mississauga, ON L4W 4J5

            Get Directions
            Visit Website
            (905) 238-0440

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            5810 Ambler Dr Units 14 - 15, Mississauga, ON L4W 4J5
            BBB File Opened:
            2/10/2014
            Years in Business:
            17
            Business Started:
            16/11/2006
            Contact Information

            Principal

            • Ms. Shannon Thompson, CEO

            Customer Contact

            • Ms. Shannon Thompson, CEO
            Additional Contact Information

            Fax Numbers

            • (905) 238-0990
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Ricard T

            09/02/2024

            ***** ******** ******** They will send you an email to pay custom fees to a site and use some random password. The next page will display how much you need to pay and a credit card form. No breakdown of how they pulled that number out ** ***** ******. Their email says if you have questions to email a particular email address. That email address auto responds that it is an email that isn't being monitored. If you visit their website, they have no phone number and only a contact form. That form is broken. The form says my phone number is invalid until I placed a fake phone number that it considers valid. Even after that it fails to submit the form. The form sends to a url that responds with a 404. Had to find the local Aramex depot and call that phone number. They will then tell you to write a phone number to call, which is their customs and billings department. The person ******* **** ** * *** will just tell you to pay up, abandon the package, or return to sender. You can't self clear, you can't get any discount, nothing. Worst of all they charge a FIXED 25$ handling fee. ********* *** ******* ******* I just need to see how long after getting paid will they drop off my package.

            Aramex Canada Inc Response

            22/02/2024

            Hi,
            The consignee was sent a online payment request on 02/07/24 under tracking ************ consignee paid the duty and taxes on 02/09/24 package delivered on 02/13/24.

            The consignee was frustrated with our process on how to pay the duty and taxes on line for Customs and how to open an online case as he kept receiving the error messages on Aramex.com and had to phone in to confirm the duty and taxes with us.  The matter was resolved with the consignee and shipment delivered
            Read 3 More Customer Reviews

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            BBB Serving Central Ontario

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