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Find a Location

NewAge Products Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • NewAge Products Inc

      1190 Caledonia Rd North York, ON M6A 2W5

    • NewAge Products Inc

      111 Creditview Rd Woodbridge, ON L4L 9T1

    Business ProfileforNewAge Products Inc

    Garage Organizers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    NewAge Products Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • NewAge Products Inc

        1190 Caledonia Rd North York, ON M6A 2W5

      • NewAge Products Inc

        111 Creditview Rd Woodbridge, ON L4L 9T1

      Location of This Business
      1190 Caledonia Rd, North York, ON M6A 2W5
      BBB File Opened:
      18/6/2018
      Business Management
      • Mr. Parag Shah, President
      • Mr. Frank Spano, COO
      Contact Information

      Principal

      • Mr. Nicholas Chen, Director

      Customer Contact

      • Mr. Nicholas Chen, Director
      • Mr. Parag Shah, President
      • Mr. Frank Spano, COO
      Additional Contact Information

      Website Addresses

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/03/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Hello, I purchased the 6-Cabinet Steel Garage Storage System in Charcoal Gray on November 27, 2023, and received the set in late December. Upon unboxing and assembly, I encountered an issue with both lockers. They appear to be warped and misaligned, preventing the doors from closing properly. Following the instructions, I contacted NewAge directly on January 6, 2024. Despite multiple exchanges with customer service, the issue remains unresolved after three months. Consequently, I am unable to utilize the lockers as intended and they function solely as open shelves. Since February 13, 2024, nearly a month ago, I have not received any communication from customer service. * **** ******** *** ***** ************** ***** **** *** ***** ******* *** **********

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      dan S

      1 star

      10/05/2024

      They have the idea of saying lifetime (limited) but they are actually only 1 year to 3 years on parts. and finish. ** **** ****** **** ********* **********

      Local BBB

      BBB Serving Central Ontario

      BBB Reports On

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